Embassy Suites Austin-Downtown/Town Lake

Embassy Suites Austin-Downtown/Town Lake

Embassy Suites Austin-Downtown/Town Lake Image
3 and 1/2 Star
Hotel Guest Rating: 8.1/10
300 S Congress Ave
Austin, TX 78704

Hotel Guest Rating for Embassy Suites Austin-Downtown/Town Lake in Austin

# 14 of 168 hotels in Austin
Based on 157 reviews from guests who stayed at the
Embassy Suites Austin-Downtown/Town Lake
Overall Quality Score
user rating 8.1.0
8.1
Hotel Cleanliness
user rating 8.6.0
8.6
Hotel Staff
user rating 8.6.0
8.6
Location of Hotel
user rating 8.9.0
8.9
Hotel Dining
user rating 7.8.0
7.8
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Hotel Guest Reviews of the Embassy Suites Austin-Downtown/Town Lake

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Group Traveler
Josephine from Los Angeles, CA
December 13, 2017
Group Traveler
10.0
The hotel staff were so caring and helpful. I really enjoyed the complimentary breakfast.
Verified Hotel Guest from Houston, TX
September 13, 2017
10.0
Expensive parking fee. Evening bar made weak drinks the night we were there for the price.
Group Traveler
Linda from Scottsdale, AZ
August 22, 2017
Group Traveler
10.0
Staff was very professional and friendly and hotel was meticulously clean. Excellent breakfast that iwas included with the room. Best deal in downtown Austin. Three minute walk to Lady Bird Lake, canoe rentals and bat cruise.
Group Traveler
Jessica from Fort Atkinson, WI
August 9, 2017
Group Traveler
10.0
The staff are friendly, helpful, cheerful. Clean hotel. amenities are awesome! The breakfast is top notch!!! Not what you would expect for a free breakfast....Omlettes, pancakes, muffins, sausage, bacon...so much more
Couple
Sergio from Spring, TX
August 8, 2017
Couple
8.0
Great service
Tha A/C never got to the temperature I set it on
Couple
Elizabeth from Harlingen, TX
August 8, 2017
Couple
10.0
The rooms were big and roomy. Location was great and hotel was beautiful!!
The room got hot and the hot tub was cool cold.
Family Traveling with Teens
Jose from Colorado Springs, CO
July 17, 2017
Family Traveling with Teens
10.0
location
no
Solo Traveler
Verified Hotel Guest from Houston, TX
July 16, 2017
Solo Traveler
8.0
Suites
Parking fee was not clear upon check in, staff was not specific.
Family Traveling with Young Children
Kandace from Highland Village, TX
July 13, 2017
Family Traveling with Young Children
6.0
Location
Changed room 3 times due to water leaking issues
Solo Traveler
Norma from Los Angeles, CA
July 6, 2017
Solo Traveler
10.0
the cleanliness and space were amazing!
calling the staff was a bit complicated, but otherwise good
Reviews of Embassy Suites Austin-Downtown/Town Lake
(1 - 10 of 31 reviews)
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