Embassy Suites Austin - Central

Embassy Suites Austin - Central

Embassy Suites Austin - Central Image
3 Star
Hotel Guest Rating: 8.1/10
5901 North I 35
Austin, TX 78723

Hotel Guest Rating for Embassy Suites Austin - Central in Austin

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Based on 232 reviews from guests who stayed at the
Embassy Suites Austin - Central
Overall Quality Score
user rating 8.1.0
8.1
Hotel Cleanliness
user rating 8.2.0
8.2
Hotel Staff
user rating 8.6.0
8.6
Location of Hotel
user rating 8.2.0
8.2
Hotel Dining
user rating 8.3.0
8.3
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Hotel Guest Reviews of the Embassy Suites Austin - Central

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Michael from San Antonio, TX
October 4, 2017
10.0
I had an issue upon check in and the manager went out of his way to make it right. I really appreciate his effort to make my stay a pleasurable one.
Couple
Yuri from San Antonio, TX
September 27, 2017
Couple
10.0
The friendliness, it was so clean and the free breakfast.
The location. It was too far from my destination.
Business Traveler
Erin from Killeen, TX
September 11, 2017
Business Traveler
4.0
The room set up. Atrium style. Good value and amenities. Great breakfast.
Window leaked and we had to change rooms. Tried to get two extra blankets and staff was rude and declined request with sarcasm. Under construction caused loud noises. Loved the prior atrium with the plants.
Business Traveler
Verified Hotel Guest from Killeen, TX
September 1, 2017
Business Traveler
9.0
The room size and layout
Window leaked and got my stuff wet. Under construction. Liked the old atrium better
Verified Hotel Guest from The Colony, TX
July 11, 2017
3.0
The breakfast is nice and truly the only staff had exchanges with that were pleasant.The evening reception bartender was sociable as well as can be expected. We also had a phone charger missing from room we know was there prior to leaving for day.
Hotel itself was a mess. Children running everywhere. Construction going on and dirt everywhere. Noise level so loud could not think. We were told it had a pool but that was drained and mattresses stacked around it. Offered to go across frwy to swim.
Verified Hotel Guest from Cleveland, TX
July 4, 2017
10.0
The suite was large and clean
Construction was going on
Business Traveler
Ryan from Harahan, LA
June 28, 2017
Business Traveler
10.0
It is a quiet comfortable hotel that is in a good location.
There are repairs ongoing at this time.
Group Traveler
Brandon from Houston, TX
June 12, 2017
Group Traveler
8.0
Space and Breakfast
Dust and Renovations
Family Traveling with Young Children
John from Allen, TX
April 26, 2017
Family Traveling with Young Children
1.0
view from 9th floor
We were never told that the hotel in in the middle of a major renovation. There was dust everywhere and 80% of the hotel was tarped off for the construction. We would have never stay there and paid $---a night. Feel like we got taken.
Group Traveler
Audrey from Euless, TX
April 19, 2017
Group Traveler
4.0
how clean it was
construction and online i booked a smoking room and they didnt have them
Reviews of Embassy Suites Austin - Central
(1 - 10 of 53 reviews)
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