Hyatt Place Charlotte Airport/ Lake Pointe

Hyatt Place Charlotte Airport/ Lake Pointe

Hyatt Place Charlotte Airport/ Lake Pointe Image
3 Star
Hotel Guest Rating: 8.9/10
4119 South Stream Blvd
Charlotte, NC 28217

Hotel Guest Rating for Hyatt Place Charlotte Airport/ Lake Pointe in Charlotte

# 22 of 128 hotels in Charlotte
Based on 512 reviews from guests who stayed at the
Hyatt Place Charlotte Airport/ Lake Pointe
Overall Quality Score
user rating 8.9.0
8.9
Hotel Cleanliness
user rating 9.1.0
9.1
Hotel Staff
user rating 9.0.0
9.0
Location of Hotel
user rating 8.7.0
8.7
Hotel Dining
user rating 8.1.0
8.1
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Hotel Guest Reviews of the Hyatt Place Charlotte Airport/ Lake Pointe

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Verified Hotel Guest from Fayetteville, NC
November 13, 2017
Couple
10.0
The customer service was fantastic. As soon as a customer service rep became available, she greeted with great energy and made us feel so welcomed. She provided us with all the information with needed and just overall seemed very eager to help us.
The area available to sit and eat breakfast was a little small compared to the amount of people trying to get breakfast and just was not a comfortable setting if you do not like crowds.
Couple
Omar from Norwalk, CT
November 6, 2017
Couple
6.0
The staff
It looks dated
Business Traveler
Verified Hotel Guest from Norwalk, CT
October 23, 2017
Business Traveler
5.0
Location and restaurant within walking distance
housekeeping bug in room
Solo Traveler
Delvin from Conroe, TX
October 7, 2017
Solo Traveler
6.0
AC was not working when I checked in. Was told maintenance would look at while I was at dinner, never happened. No AC, miserable night
See above
Business Traveler
Natasha from Charlotte, NC
August 3, 2017
Business Traveler
9.0

This guest did not leave comments about this hotel.

Couple
Verified Hotel Guest from Parkville, MD
August 2, 2017
Couple
7.0
Location and accept pets
Gave us two full beds for two adults. Never seen this before. Expect a king or queen.
Business Traveler
Verified Hotel Guest from Gardena, CA
August 1, 2017
Business Traveler
10.0
room
price
Verified Hotel Guest from Burton, MI
July 29, 2017
10.0
Hotel staff was above and beyond expectations.
Group Traveler
Suzanne from Norwalk, CT
July 18, 2017
Group Traveler
10.0

This guest did not leave comments about this hotel.

Business Traveler
Timothy from Duluth, GA
July 15, 2017
Business Traveler
10.0
Came in late left early but my trip was great
Reviews of Hyatt Place Charlotte Airport/ Lake Pointe
(1 - 10 of 93 reviews)
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