Hyatt Place Charlotte Airport/ Lake Pointe

Hyatt Place Charlotte Airport/ Lake Pointe

Hyatt Place Charlotte Airport/ Lake Pointe Image
3 Star
Hotel Guest Rating: 8.9/10
4119 South Stream Blvd
Charlotte, NC 28217

Hotel Guest Rating for Hyatt Place Charlotte Airport/ Lake Pointe in Charlotte

# 22 of 128 hotels in Charlotte
Based on 509 reviews from guests who stayed at the
Hyatt Place Charlotte Airport/ Lake Pointe
Overall Quality Score
user rating 8.9.0
8.9
Hotel Cleanliness
user rating 9.1.0
9.1
Hotel Staff
user rating 9.1.0
9.1
Location of Hotel
user rating 8.7.0
8.7
Hotel Dining
user rating 8.1.0
8.1
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Hotel Guest Reviews of the Hyatt Place Charlotte Airport/ Lake Pointe

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Young Children
Donna from Columbus, NC
July 11, 2017
Family Traveling with Young Children
9.0
Location location location
I can't think of anything.
Family Traveling with Young Children
Verified Hotel Guest from Simpsonville, SC
July 2, 2017
Family Traveling with Young Children
7.0
The location and rooms were very nice.
The front desk staff was great,but the house keeping was not. There were dirty sheets on the sofa bed that needed to be replaced. The next morning, the day we were checking out, a house keeper came into or room at 9:00 and woke my sons and was very rude.
Family Traveling with Young Children
Alicia from Charleston, SC
May 29, 2017
Family Traveling with Young Children
4.0
The staff was absolutely amazing!!!
The mattress was horrible. Our carpet had nails sticking up. Will never stay at a hyatt again
Family Traveling with Young Children
Timothy from Jefferson, NC
May 29, 2017
Family Traveling with Young Children
10.0
Very well appointed rooms with excellent staff.
The breakfast seating area was small and cramped.
Family Traveling with Young Children
Verified Hotel Guest from Greenville, NC
May 22, 2017
Family Traveling with Young Children
10.0

This guest did not leave comments about this hotel.

Family Traveling with Young Children
Joyce from Norwalk, CT
May 18, 2017
Family Traveling with Young Children
9.0
LOCATION TO THE AIRPORT
HAD PROBLEMS WITH OUR RESERVATIONS.FOR IT TO BE A SMOKE FREE HOTEL OUR ROOM SMELLED LIKE SMOKE, WE HAD TO EXCHANGE ROOMS.
Family Traveling with Young Children
Verified Hotel Guest from Atoka, TN
August 1, 2016
Family Traveling with Young Children
8.0
Employees were very friendly and helpful
mold at where the ceiling meets the wall on 2 walls in the bathroom and stained(clean) but stained sheets
Family Traveling with Young Children
Verified Hotel Guest from Lawrenceville, GA
July 5, 2016
Family Traveling with Young Children
8.0
Staff was very helpful and friendly. Room was spacious and comfortable
Family Traveling with Young Children
Verified Hotel Guest from New Bern, NC
April 20, 2016
Family Traveling with Young Children
8.0
Clean, quiet and safe part of town. Friendly staff, good size rooms
Family Traveling with Young Children
Ashley from Goose Creek, SC
April 14, 2016
Family Traveling with Young Children
10.0
This Hyatt did not disappoint, extremely friendly staff, large clean rooms, and a very good free breakfast.
We were there for a soccer tournament and there was no guest laundry facilities in the hotel to wash the kids uniforms in for the next day. For our situation this was a huge inconvenience. It was a little far off the interstate.
Reviews of Hyatt Place Charlotte Airport/ Lake Pointe
(1 - 10 of 15 family with young children reviews)
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