Hyatt Place Charlotte Airport/ Lake Pointe

Hyatt Place Charlotte Airport/ Lake Pointe

Hyatt Place Charlotte Airport/ Lake Pointe Image
3 Star
Hotel Guest Rating: 8.9/10
4119 South Stream Blvd
Charlotte, NC 28217

Hotel Guest Rating for Hyatt Place Charlotte Airport/ Lake Pointe in Charlotte

# 22 of 128 hotels in Charlotte
Based on 512 reviews from guests who stayed at the
Hyatt Place Charlotte Airport/ Lake Pointe
Overall Quality Score
user rating 8.9.0
8.9
Hotel Cleanliness
user rating 9.1.0
9.1
Hotel Staff
user rating 9.0.0
9.0
Location of Hotel
user rating 8.7.0
8.7
Hotel Dining
user rating 8.1.0
8.1
Check Rates and Availability at the Hyatt Place Charlotte Airport/ Lake Pointe
   

graphical calendar interface

graphical calendar interface

Hotel Guest Reviews of the Hyatt Place Charlotte Airport/ Lake Pointe

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Verified Hotel Guest from Fayetteville, NC
November 13, 2017
Couple
10.0
The customer service was fantastic. As soon as a customer service rep became available, she greeted with great energy and made us feel so welcomed. She provided us with all the information with needed and just overall seemed very eager to help us.
The area available to sit and eat breakfast was a little small compared to the amount of people trying to get breakfast and just was not a comfortable setting if you do not like crowds.
Couple
Omar from Norwalk, CT
November 6, 2017
Couple
6.0
The staff
It looks dated
Couple
Verified Hotel Guest from Parkville, MD
August 2, 2017
Couple
7.0
Location and accept pets
Gave us two full beds for two adults. Never seen this before. Expect a king or queen.
Couple
Matt from Cotesfield, NE
July 12, 2017
Couple
9.0
The overall vibe of the hotel was relaxed. It is off the road a bit and in a pretty area. The room was spacious and the pool was nice. Also was conveniently located near the airport and Renaissance Park.
Not sure the front desk people who doubled as the Starbucks stand baristas had much coffee-making experience, but that was only a minor inconvenience.
Couple
Melissa from Franklin, NC
June 21, 2017
Couple
10.0
Great location, spacious room, friendly, helpful staff.
A/C unit was noisy.
Couple
Kuri from Indian Trail, NC
June 13, 2017
Couple
9.0
The carpet was old and buckling. It's a fall risk.
Couple
Verified Hotel Guest from Plantsville, CT
May 23, 2017
Couple
8.0
Room was clean, breakfast was great!
Couple
Verified Hotel Guest from Carlisle, PA
May 1, 2017
Couple
10.0
Outstanding in all respects!
No!
Couple
Curtis from Statesville, NC
April 18, 2017
Couple
10.0
Quiet room. Comfortable beds
Couple
Verified Hotel Guest from North Miami, FL
November 23, 2016
Couple
10.0
Friendly staff
Short-staffed
Reviews of Hyatt Place Charlotte Airport/ Lake Pointe
(1 - 10 of 27 traveling as couple reviews)
See all 93 reviews by date
Check Rates and Availability at the Hyatt Place Charlotte Airport/ Lake Pointe
   

graphical calendar interface

graphical calendar interface


dg

Priceline.com is part of The Priceline Group, the world leader in online travel & related services.