Sheraton Charlotte Hotel

Sheraton Charlotte Hotel

Sheraton Charlotte Hotel Image
3 and 1/2 Star
Hotel Guest Rating: 7.5/10
555 South Mcdowell, South Tower
Charlotte, NC 28204

Hotel Guest Rating for Sheraton Charlotte Hotel in Charlotte

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Based on 283 reviews from guests who stayed at the
Sheraton Charlotte Hotel
Overall Quality Score
user rating 7.5.0
7.5
Hotel Cleanliness
user rating 8.0.0
8.0
Hotel Staff
user rating 8.5.0
8.5
Location of Hotel
user rating 8.3.0
8.3
Hotel Dining
user rating 4.2.0
4.2
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Hotel Guest Reviews of the Sheraton Charlotte Hotel

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Group Traveler
Verified Hotel Guest from Lincoln, IL
October 3, 2017
Group Traveler
7.0
The week day staff was exceptionally friendly. The hotel was beautiful, clean, and quiet. Great water pressure and plenty of hot water.
The hotel is hard to get to, and is situated in such a way that you have no choice except to pay an additional fee per night to park in their lot. The coffee shop made terrible drinks.
Group Traveler
Paula from Cumming, GA
September 17, 2017
Group Traveler
10.0
Very updated, and clean. Super friendly staff! Great location to activities downtown.
Group Traveler
Verified Hotel Guest from Lithia, FL
September 6, 2017
Group Traveler
10.0

This guest did not leave comments about this hotel.

Group Traveler
Verified Hotel Guest from Somerville, MA
June 16, 2017
Group Traveler
2.0
The location was great, and the room was fantastic.
They don't tell you about a parking fee. I asked about parking, and they simply said to just use the key and it was fine. They charged me $20 after-the-fact for parking. I called to inquire, and I got a very cold shrug off when I said I wasn't told.
Group Traveler
Alan from Tampa, FL
May 21, 2017
Group Traveler
10.0

This guest did not leave comments about this hotel.

Group Traveler
Verified Hotel Guest from Marion, NC
January 3, 2017
Group Traveler
10.0
The staff was super nice and very accommodating! We were given a late checkout without any hassle - which was great considering it was New Year's Day.
No
Group Traveler
Vester from Forest Park, GA
December 26, 2016
Group Traveler
10.0
From the lobby, to the rooms was in excellent conditions my king size room was large.Two bars in hotel one on top of roof, great location near everything i gotta say everyone in my group said this where they are staying the next visit definitely 3.5*
not really
Group Traveler
Tarsha from Wendell, NC
September 10, 2016
Group Traveler
10.0
friendliness of staff and knowledgeable about surroundings
Group Traveler
Jeanne from Fayetteville, NC
May 31, 2016
Group Traveler
8.0
location, lobby area and the atmosphere.
I must say the position of the bathroom near the enter door and how small the bathroom I did not like.
Group Traveler
Verified Hotel Guest from Tar Heel, NC
May 24, 2016
Group Traveler
8.0
The young men at the vallet station and the bell hops made this place. Their friendliness and helpful, outgoing and professional behavior more than made up for the average front desk staff, and only decent room.
Front desk staff was unfriendly, unhelpful and basically served no purpose except to swipe my credit card again.
Reviews of Sheraton Charlotte Hotel
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