Sheraton Charlotte Hotel

Sheraton Charlotte Hotel

Sheraton Charlotte Hotel Image
3 and 1/2 Star
Hotel Guest Rating: 7.6/10
555 South Mcdowell, South Tower
Charlotte, NC 28204

Hotel Guest Rating for Sheraton Charlotte Hotel in Charlotte

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Based on 291 reviews from guests who stayed at the
Sheraton Charlotte Hotel
Overall Quality Score
user rating 7.6.0
7.6
Hotel Cleanliness
user rating 8.0.0
8.0
Hotel Staff
user rating 8.5.0
8.5
Location of Hotel
user rating 8.3.0
8.3
Hotel Dining
user rating 4.2.0
4.2
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Hotel Guest Reviews of the Sheraton Charlotte Hotel

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Teens
Verified Hotel Guest from Greenville, NC
January 17, 2018
Family Traveling with Teens
1.0
I came into the hotel at 3 they said the room was not ready that they would have a manager call me to let me know when my room ready. At 6 I finally called to hotel because I had not heard from anyone. Toilet was broken. Fire alarm at 6am. Awful.
Yes...people were smoking in the stairways. Fire alarm went off at 6am. I want a room Comp for me. I didn't even stay the second night. Do not recommend this hotel to anyone. If someone could contact me to let me know how to get my money back.
Family Traveling with Teens
Verified Hotel Guest from Antioch, TN
November 9, 2017
Family Traveling with Teens
8.0
Red Carpet with their Guest of the Day!! This grants you free parking (Vallet Included), Club Lounge Access...and included a tray of decadent chocolates and sparkling wine, on ice. Nice touch, being that we were out during the light hors d’oeuvres.
Housekeeping could stand to be sharper. Very Corteous and Friendly Staff.
Family Traveling with Teens
Priscilla from Waldorf, MD
May 28, 2017
Family Traveling with Teens
8.0
Location and lobby
Bathroom set up and run needs to be updated
Reviews of Sheraton Charlotte Hotel
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