Chateau Hotel

Chateau Hotel

Chateau Hotel Image
2 Star
Hotel Guest Rating: 7.7/10
1001 Chartres Street
New Orleans, LA 70116

Hotel Guest Rating for Chateau Hotel in New Orleans

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Based on 139 reviews from guests who stayed at the
Chateau Hotel
Overall Quality Score
user rating 7.7.0
7.7
Hotel Cleanliness
user rating 7.6.0
7.6
Hotel Staff
user rating 8.2.0
8.2
Location of Hotel
user rating 9.4.0
9.4
Hotel Dining
user rating 4.4.0
4.4
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Hotel Guest Reviews of the Chateau Hotel

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Matthew from Washington, DC
October 20, 2017
Couple
9.0
Location was amazing! Staff was very nice and helpful.
Not that I actually needed it, but the hairdryer was not functional.
Senior Travelers
Robert from Green Valley, AZ
October 15, 2017
Senior Travelers
4.0
Location
Room had no windows , bed was very very noisy, Hard to get up on it because it was so high off the floor , no in room coffee maker , so healed washcloth and towel with dried blood on them. Complained, got a small discount and moved to another room .
Couple
Susan from Broken Arrow, OK
October 10, 2017
Couple
2.0
Location
Maintenance was very poor
Couple
Erica from Houston, TX
August 2, 2017
Couple
10.0
This beautiful hotel is located in the French Quarter which makes it easy to access your favorite food and drinks. The staff is very professional and friendly, and made our stay the best we've ever had. I cannot recommend this hotel more highly! Stay here
Nothing
Couple
Verified Hotel Guest from Naperville, IL
July 2, 2017
Couple
6.0
The pool was delightful.
Cigarette smoke kept coming in through the vents (possibly from another room) and we complained because it was a no smoking hotel. The hotel didn't offer to do anything about it really, they didn't move us or offer a discount and I'm heavily allergic.
Couple
Robert from St.Louis, MO
June 15, 2017
Couple
10.0
Location and very helpful staff
No
Couple
Verified Hotel Guest from Aurora, CO
April 30, 2017
Couple
3.0
the location.
run-down hotel, reception said all the showers don't drain because they were built below a certain level. their solution was to dry with towels. early a.m. cleaning noise hosing down the door and moving the patio furniture despite the do not disturb sign.
Couple
Lauren from Oakland, CA
April 26, 2017
Couple
8.0

This guest did not leave comments about this hotel.

Business Traveler
Verified Hotel Guest from Mckinney, TX
January 20, 2017
Business Traveler
9.0
The staff was very helpful and friendly.
Senior Travelers
Melvin from Austin, TX
July 1, 2016
Senior Travelers
10.0
poolstde room
Reviews of Chateau Hotel
(1 - 10 of 15 reviews)
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