Hilton New Orleans/St. Charles Ave. French Quarter Area

Hilton New Orleans/St. Charles Ave. French Quarter Area

Hilton New Orleans/St. Charles Ave. French Quarter Area Image
4 Star
Hotel Guest Rating: 8.3/10
333 St. Charles Avenue
New Orleans, LA 70130

Hotel Guest Rating for Hilton New Orleans/St. Charles Ave. French Quarter Area in New Orleans

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Based on 408 reviews from guests who stayed at the
Hilton New Orleans/St. Charles Ave. French Quarter Area
Overall Quality Score
user rating 8.3.0
8.3
Hotel Cleanliness
user rating 8.7.0
8.7
Hotel Staff
user rating 8.6.0
8.6
Location of Hotel
user rating 8.9.0
8.9
Hotel Dining
user rating 8.1.0
8.1
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Hotel Guest Reviews of the Hilton New Orleans/St. Charles Ave. French Quarter Area

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Young Children
Verified Hotel Guest from Deridder, LA
October 19, 2017
Family Traveling with Young Children
1.0
I was traveling with 2 small children. I had $150.00 gift card for gas to return home and to feed my 2 children and 2 adults. When I got to your hotel they reserved $-- and charged another $45.00 for parking. It left me with no money to eat.
Family Traveling with Young Children
Suzanne from Helena, AL
September 26, 2017
Family Traveling with Young Children
10.0
Location
Staff was very slow. There were 10 of us in 2 rooms trying to get ready for a wedding. We had to ask repeatedly for towels. They were never brought. Two of the days we requested rooms to be cleaned and late in the afternoon they still were not done.
Family Traveling with Young Children
Yasmine from Newark, DE
August 8, 2017
Family Traveling with Young Children
1.0
Fire alarm kept going off and elevators weren't working. We were on the 19th floor with a toddler and had to go up and down the stairs
Family Traveling with Young Children
Donald from San Antonio, TX
July 22, 2017
Family Traveling with Young Children
10.0
The room was wonderfully elegant and large. The proximity to everything by the river and the French Quarter made walking quite pleasant. The WWll museum was close as well. The staff was also terrific.
The fee for valet parking was exorbitant and there was little alternative.
Family Traveling with Young Children
Jason from Mary Esther, FL
July 11, 2017
Family Traveling with Young Children
3.0
Staff was very friendly and helpful. Took my wife and 1yr old daughter for a weekend zoo trip.
The location is not ideal for a family environment. I.e. Parking is very difficult to obtain. The hotel offers valet parking at $50. Was informed by staff there was a robbery right across the street the night we stayed. Also whirlpool smelt of rats.
Family Traveling with Young Children
Blair from Foley, AL
July 11, 2017
Family Traveling with Young Children
6.0

This guest did not leave comments about this hotel.

Family Traveling with Young Children
Cristina from Metairie, LA
July 9, 2017
Family Traveling with Young Children
3.0
Location, doorman and the concierge
Pool had foggy/murky h20. Parking should be been validated. Breakfast needed bacon and fruit. No vent in bathroom, that or it didn't work. For the deluxe room, I thought I was going to have a view. Trouble with no one answering the phone on main line.
Family Traveling with Young Children
Verified Hotel Guest from Brunswick, ME
June 30, 2017
Family Traveling with Young Children
10.0
Great location and everything I needed. Great value also.
Family Traveling with Young Children
Demi from Thibodaux, LA
May 16, 2017
Family Traveling with Young Children
9.0
Spacious room
Listing stated. "Whirlpool tub" and there was no tub, shower only. Which was disappointing because it was my main reason for booking this particular room.
Family Traveling with Young Children
Verified Hotel Guest from Madison, MS
April 4, 2017
Family Traveling with Young Children
9.0
Big room
We had a view of a WALL only about 5 feet from our window. That was pretty rotten. But the room was HUGE, which somewhat made up for it.
Reviews of Hilton New Orleans/St. Charles Ave. French Quarter Area
(1 - 10 of 19 family with young children reviews)
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