The Palms Hotel And Spa

The Palms Hotel And Spa

The Palms Hotel And Spa Image
4 Star
Hotel Guest Rating: 8.2/10
3025 Collins Avenue
Miami Beach, FL 33140

Hotel Guest Rating for The Palms Hotel And Spa in Miami

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Based on 156 reviews from guests who stayed at the
The Palms Hotel And Spa
Overall Quality Score
user rating 8.2.0
8.2
Hotel Cleanliness
user rating 8.7.0
8.7
Hotel Staff
user rating 8.3.0
8.3
Location of Hotel
user rating 8.5.0
8.5
Hotel Dining
user rating 8.3.0
8.3
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Hotel Guest Reviews of the The Palms Hotel And Spa

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Verified Hotel Guest from Johnstown, PA
October 2, 2017
Couple
8.0
The location and amenities were wonderful. The room was spacious and clean.
The service was slow and one particular employee was indifferent and ignore us. Told us he would be with us in a second and five minutes later we was helping a guest who came in after us and spoke his native language. I felt disrespected.
Family Traveling with Teens
Michael from Somerset, NJ
September 5, 2017
Family Traveling with Teens
7.0
Rooms were clean, lots of shade to hide from the sun, very nice pool and surroundings.
Our room was too close to the elevator and we could hear it at night. Bathroom was very small and shower head was broken.
Rodney from Brooklyn, NY
May 31, 2017
8.0
Great service
Couple
Ana from Miami, FL
April 18, 2017
Couple
10.0
relaxing in a great location
n/a
Family Traveling with Teens
Yan from Norwalk, CT
March 31, 2017
Family Traveling with Teens
9.0
location
the room is small
Couple
Barbara from Norwalk, CT
February 1, 2017
Couple
10.0
Very good
Nothing
Couple
Verified Hotel Guest from Fairfax, VA
December 1, 2016
Couple
7.0
Gym was above average for a resort. Restaurant quality and Room service was excellent. In a quieter part of town, nice at nights. TV size, channels, and HD programming was excellent! I got to watch the ECU pirates play on Saturday. Hotel staff was great.
Bathroom door did not shut and had to be fixed on the first day. Treadmills lost power in the gym while running. Trees around the pool area are too big and block the sun. Rooms need to block sound better, heard many people upstairs and in the hallway.
Couple
Mark from Glen Allen, VA
October 25, 2016
Couple
10.0
The location and overall grounds were excellent. Oceanfront was easy access and beautiful.
Elevators are small and have a mind of their own on occasion.
Business Traveler
Verified Hotel Guest from Topsfield, MA
October 3, 2016
Business Traveler
1.0
Nothing in particular stood out... It was attractive from the outside, I guess.
Almost everything else. Broken TV, changing rooms, housekeeping banging on the door 3 times before 9am, laugh and walk away when we would finally say COME IN, "turn down" service knocking on the door all night long, my friends LV bag went missing... awful
Group Traveler
Verified Hotel Guest from Hollywood, FL
September 20, 2016
Group Traveler
9.0

This guest did not leave comments about this hotel.

Reviews of The Palms Hotel And Spa
(1 - 10 of 37 reviews)
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