The Palms Hotel

The Palms Hotel

The Palms Hotel Image
3 Star
Hotel Guest Rating: 7.5/10
820 White Street
Key West, FL 33040

Hotel Guest Rating for The Palms Hotel in Key West

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Based on 51 reviews from guests who stayed at the
The Palms Hotel
Overall Quality Score
user rating 7.5.0
7.5
Hotel Cleanliness
user rating 8.4.0
8.4
Hotel Staff
user rating 8.0.0
8.0
Location of Hotel
user rating 7.6.0
7.6
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Hotel Guest Reviews of the The Palms Hotel

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Verified Hotel Guest from Palm City, FL
November 14, 2017
Couple
7.0
Quaint little place. Still under repairs after Irma, but that did not effect our accommodations.
Free breakfast was very limited in choices. Shower area small and old round toilets too small for even average size people.
Couple
Ursula from Norwalk, CT
July 19, 2017
Couple
8.0

This guest did not leave comments about this hotel.

Group Traveler
Jonathan from Sarasota, FL
June 6, 2017
Group Traveler
10.0
Mini fridge, Huge flat screen tv, good wifi (finally a hotel has decent wifi), location, appearance, cleanliness, breakfast, respectful guests
If I had to pick something the shower is pretty small.
Teresa from Lynnwood, WA
May 9, 2017
4.0
Smoking area was just outside our room where people mingled and talked to loud after hours.
Couple
Verified Hotel Guest from Ormond Beach, FL
April 4, 2017
Couple
5.0
Location was good for bicycling to all points of interest. The poolside breakfast was very, very nice and delicious. The hotel was quiet at night. Maid service was very good.
The "queen" beds are most definitely not queen sized.Measured them to verify. They are full sized and very small for two people. They were,however,very comfortable and firm.Three hangers given.No privacy blinds or curtains;just sheer white panels.
Family Traveling with Young Children
Stephen from Albany, NY
February 22, 2017
Family Traveling with Young Children
8.0
Location and cleanliness. Staff was very helpful.
Parking was a problem. Didn't know that there was limited parking.
Group Traveler
Verified Hotel Guest from Stillwater, MN
January 30, 2017
Group Traveler
6.0
Clean and updated room.
The room was quite small. 2 double beds and not much room for anything else. The bathroom is also very small and very small shower. Met our needs for a place to sleep. there is no desk or sitting chair. Basic room, older but kept pretty clean
Group Traveler
Walter from Miami, FL
January 19, 2017
Group Traveler
10.0
Very friendly staff
Couple
John from Coral Springs, FL
January 17, 2017
Couple
3.0
The "shared bathroom" should have been in bold, totally missed it, paying --- a night you would think you would have your own bathroom
Family Traveling with Teens
Verified Hotel Guest from Evanston, IL
December 17, 2016
Family Traveling with Teens
7.0
Nice location
Room is too small
Reviews of The Palms Hotel
(1 - 10 of 18 reviews)
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