Portola Hotel and Spa

Portola Hotel and Spa

Portola Hotel and Spa Image
4 Star
Hotel Guest Rating: 8.2/10
2 Portola Plaza
Monterey, CA 93940

Hotel Guest Rating for Portola Hotel and Spa in Monterey

# 7 of 63 hotels in Monterey
Based on 877 reviews from guests who stayed at the
Portola Hotel and Spa
Overall Quality Score
user rating 8.2.0
8.2
Hotel Cleanliness
user rating 8.9.0
8.9
Hotel Staff
user rating 8.5.0
8.5
Location of Hotel
user rating 9.1.0
9.1
Hotel Dining
user rating 8.3.0
8.3
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Hotel Guest Reviews of the Portola Hotel and Spa

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Jeramy from Cuyahoga Falls, OH
October 13, 2017
Couple
10.0
Great hotel in a great location
Couple
Verified Hotel Guest from Randolph, MA
October 9, 2017
Couple
7.0
The bathroom was updated and a very nice size.
The bedroom felt crowded with furniture, the carpet seemed dirty and did not have a very relaxing feel.
Family Traveling with Young Children
Verified Hotel Guest from San Francisco, CA
October 3, 2017
Family Traveling with Young Children
9.0

This guest did not leave comments about this hotel.

Couple
Ben from Ramat Gan, Israel
October 3, 2017
Couple
10.0

This guest did not leave comments about this hotel.

Couple
Melinda from Austin, TX
September 30, 2017
Couple
10.0
We loved the location. Fisherman's Wharf was right outside the door! The staff was excellent,  the valet attendant and the gentleman who checked us in (don't know his name). We will definitely be back!
Couple
Daniel from Santa Rosa, CA
September 26, 2017
Couple
10.0

This guest did not leave comments about this hotel.

Solo Traveler
Andrew from Jacksonville, FL
September 26, 2017
Solo Traveler
8.0
Great location!
No A/C! That was a big surprise.
Couple
Verified Hotel Guest from Tucker, GA
September 26, 2017
Couple
10.0
helpful , courteous staff
not a thing
Family Traveling with Young Children
Hamilton from Santa Monica, CA
September 25, 2017
Family Traveling with Young Children
2.0
The hotel is in a central location. Plenty to do around the hotel and even walking distance to the aquarium. Comfy bedding, towels and keurig coffee maker. The price was fair for the area.
The booking said-roll away bed as long as no extra bedding needed-not true - very uncomfortable! walls=paper thin - No sleep!Carpets=dirty. Bedposts=dusty. Doors=beaten up. Screen=broken
Couple
Valerie from Sparks, NV
September 24, 2017
Couple
10.0
location
carpets in room are stained
Reviews of Portola Hotel and Spa
(1 - 10 of 200 reviews)
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