The Westin Resort & Spa Cancun

The Westin Resort & Spa Cancun

The Westin Resort & Spa Cancun Image
4 Star
Hotel Guest Rating: 7.6/10
Blvd Kukulcan Km 20
Cancun 77500
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Hotel Guest Rating for The Westin Resort & Spa Cancun in Cancun

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Based on 301 reviews from guests who stayed at the
The Westin Resort & Spa Cancun
Overall Quality Score
user rating 7.6.0
7.6
Hotel Cleanliness
user rating 7.9.0
7.9
Hotel Staff
user rating 8.3.0
8.3
Location of Hotel
user rating 7.3.0
7.3
Hotel Dining
user rating 7.0.0
7.0
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Hotel Guest Reviews of the The Westin Resort & Spa Cancun

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Young Children
Rudy from Tomball, TX
July 27, 2015
Family Traveling with Young Children
7.0
The food was very expensive. I spent an average of $50 per meal for myself and and my 14 yr old boy and 10 yr old girl. There are no other eating options nearby, so therefore you have no choice but to eat at the hotel.
Couple
Andrea from Hartford, CT
July 27, 2015
Couple
1.0
The room
food is too expensive, not a good vibe
Couple
Verified Hotel Guest from Houston, TX
July 7, 2015
Couple
4.0
Nice compound ... nice architecture
A little cold style
Miao from Spring, TX
June 26, 2015
7.0

This guest did not leave comments about this hotel.

Couple
Cynthia from Buffalo Grove, IL
June 21, 2015
Couple
10.0

This guest did not leave comments about this hotel.

Solo Traveler
Mark from Chula Vista, CA
June 17, 2015
Solo Traveler
10.0
Everyone at that hotel was wonderful. The rooms perfect and the ocean and pools priceless.
The weather...haha
Group Traveler
Verified Hotel Guest from Dillon, MT
June 12, 2015
Group Traveler
10.0
Everyone at this resort was very friendly and helpful
Make sure to have the exchange asbthey don't deal with any US money
Solo Traveler
Verified Hotel Guest from Houston, TX
June 2, 2015
Solo Traveler
8.0
Staff was friendly and very accommodating! Concierge was also very helpful! The view was breath taking. Beach was wonderful. Manager really made sure we were happy.
Sheets were a little dirty when we walked in. Bathroom was a little dirty especially the walls - you could tell how old the hotel is. Food wasn't any good. No hot tub, only in the spa for an extra charge.
Verified Hotel Guest from Houston, TX
May 31, 2015
9.0
Customer service was perfect
Couple
Jh from Bogota, Colombia
May 24, 2015
Couple
8.0
Clean, attention, beach,room, restaurant in general an older Hotel but kept in good shape with good service overall
Its situated on the end of the south part of the Hotel zone which might be a minus for some visitors although buses are available every few minutes.
Reviews of The Westin Resort & Spa Cancun
(1 - 10 of 83 reviews)
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