The Westin Palace Madrid

The Westin Palace Madrid

The Westin Palace Madrid Image
5 Star
Hotel Guest Rating: 9.1/10
Plaza De Las Cortes 7
Madrid 28014

Hotel Guest Rating for The Westin Palace Madrid in Madrid

# 1 of 994 hotels in Madrid
Based on 95 reviews from guests who stayed at the
The Westin Palace Madrid
Overall Quality Score
user rating 9.1.0
9.1
Hotel Cleanliness
user rating 9.5.0
9.5
Hotel Staff
user rating 9.1.0
9.1
Location of Hotel
user rating 9.6.0
9.6
Hotel Dining
user rating 8.3.0
8.3
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Hotel Guest Reviews of the The Westin Palace Madrid

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Verified Hotel Guest from Plano, TX
October 17, 2017
Couple
7.0
Location
Hotel does not allow guests to modify the temperature of their room. If you find it too warm to sleep comfortably, as we did, you have to call the front desk and have them send a maintenance person to change it. Hardly a 4-star experience.
Couple
Nicholas from Chicago, IL
September 11, 2017
Couple
9.0

This guest did not leave comments about this hotel.

Couple
Verified Hotel Guest from Irving, TX
August 28, 2017
Couple
9.0
Great Location
Couple
Alfred C. from Austin, TX
April 23, 2017
Couple
10.0

This guest did not leave comments about this hotel.

Couple
Verified Hotel Guest from Frisco, TX
March 13, 2017
Couple
9.0
This is a historical hotel, both outside and inside are like museum. Location is great, although the facilities in room are old, but still comfortable and clean. Staffs are very friendly and professional.
Couple
Stephen from Bray, Ireland
February 13, 2017
Couple
10.0
A super hotel, with super staff.
Couple
Patricio from Buenos Aires, Argentina
January 30, 2017
Couple
10.0
Perfect location and amazing breakfast
There's not swimming pool
Couple
Michael from London, Canada
January 8, 2017
Couple
10.0
The location, and the incredible view from the "Premium View" room. Public areas are beautiful.
Room service was terrible. The carpet in our room needs replacing. No turndown service provided,
Couple
Verified Hotel Guest from Madeira Beach, FL
November 14, 2016
Couple
10.0

This guest did not leave comments about this hotel.

Couple
Guillermo from Lomas De Zamora, Argentina
September 13, 2016
Couple
10.0

This guest did not leave comments about this hotel.

Reviews of The Westin Palace Madrid
(1 - 10 of 13 traveling as couple reviews)
See all 29 reviews by date
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