The Westin Grand Frankfurt

The Westin Grand Frankfurt

The Westin Grand Frankfurt Image
5 Star
Hotel Guest Rating: 8.9/10
Konrad-Adenauer-Str. 7
Frankfurt AM Main 60313
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Hotel Guest Rating for The Westin Grand Frankfurt in Frankfurt

# 3 of 263 hotels in Frankfurt
Based on 141 reviews from guests who stayed at the
The Westin Grand Frankfurt
Overall Quality Score
user rating 8.9.0
8.9
Hotel Cleanliness
user rating 9.3.0
9.3
Hotel Staff
user rating 8.9.0
8.9
Location of Hotel
user rating 9.3.0
9.3
Hotel Dining
user rating 9.0.0
9.0
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Hotel Guest Reviews of the The Westin Grand Frankfurt

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Stefan from Darmstadt, Germany
July 12, 2015
10.0
Real 5 stars. Not new but with very good quality and Charme
Daniel from Jacksonville Beach, FL
July 3, 2015
7.0

This guest did not leave comments about this hotel.

Couple
Verified Hotel Guest from Berlin, Germany
June 30, 2015
Couple
9.0
The staff was perfectly friendly, early checkin without any problem, everything was very fine!
nothing
Business Traveler
James from Charlottesville, VA
June 19, 2015
Business Traveler
10.0
Everything was very new and modern
Nothing everything was perfect
Solo Traveler
Kennan from San Francisco, CA
May 28, 2015
Solo Traveler
10.0
Excellent location. Nice big rooms. Modern hotel with all facalities.
Meet or Exceeds USA standards in 4 star ratings.
Business Traveler
Kennan from San Francisco, CA
May 25, 2015
Business Traveler
10.0
Wetin Meets USA standards as a four star hotel
everything.
Business Traveler
Verified Hotel Guest from Clifton Park, NY
May 22, 2015
Business Traveler
8.0
Lobby area, large rooms, modern bathrooms.
Slow check out process, very expensive internet, some staff less helpful than others.
Business Traveler
Verified Hotel Guest from Clifton Park, NY
May 21, 2015
Business Traveler
8.0
Convenient location, large rooms, very modern bathrooms, very beautiful lobby area.
Furniture in the room was badly scratched, staff was hit or miss (some really good, some less so). Ice, coffee cream, etc could only be ordered via guest services. Check out was a bit of a mess.

This is an overall beautiful hotel, but more appropriate for 4-star level. Rating system in Europe different than in the US, and usually a star lower in US. Nice hotel with good amenities, comfortable rooms, beautiful lobby. Some staff was fine, some less so. Very inefficient check out process, some trainees were confused and the whole line stopped for 10-15 minutes. Very expensive internet for an extra charge. Overall, a good stay. ...read more

Family Traveling with Young Children
Lori from Port Moody, Canada
May 20, 2015
Family Traveling with Young Children
10.0
The staff were fantastic, and the executive club was a vacation within a vacation
Couple
Werner from Neuendorf, Germany
May 14, 2015
Couple
10.0
Perfect Location
Service request more times repeated

Nice hotel, Perfect for weekends.

Reviews of The Westin Grand Frankfurt
(1 - 10 of 60 reviews)
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