The Westin Kansas City At Crown Center

The Westin Kansas City At Crown Center

The Westin Kansas City At Crown Center Image
4 Star
Hotel Guest Rating: 8.3/10
One East Pershing Road
Kansas City, MO 64108
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Hotel Guest Rating for The Westin Kansas City At Crown Center in Kansas City

# 6 of 100 hotels in Kansas City
Based on 620 reviews from guests who stayed at the
The Westin Kansas City At Crown Center
Overall Quality Score
user rating 8.3.0
8.3
Hotel Cleanliness
user rating 8.6.0
8.6
Hotel Staff
user rating 8.5.0
8.5
Location of Hotel
user rating 9.1.0
9.1
Hotel Dining
user rating 8.0.0
8.0
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Hotel Guest Reviews of the The Westin Kansas City At Crown Center

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Sean from Lee'S Summit, MO
January 1, 2016
10.0

This guest did not leave comments about this hotel.

Business Traveler
Jared from Springfield, MO
December 14, 2015
Business Traveler
10.0
The Westin from top to bottom was beautiful, very well laid out, and the view was outstanding.
Couple
John from Dearborn, MI
December 8, 2015
Couple
9.0

This guest did not leave comments about this hotel.

Solo Traveler
Debra from Saint Louis, MO
December 1, 2015
Solo Traveler
9.0
Every single staff person I encountered was professional and courteous. The location is perfect for travel by train, and for seeing/shopping Crown Center.
Wireless service is not intuitive nor managed well (outside service). I paid for two nights' worth, but the second showed as 'expired' on the second day well before the time it should have expired. I also wish the bathroom had a fan, but that's a nitpick.
Couple
Jason from Newcastle, WA
November 18, 2015
Couple
10.0
The front desk staff was extremely kind and welcoming at check in, going out of their way to provide a comfortable top floor room with a great view of downtown.
Couple
Blake from Omaha, NE
November 18, 2015
Couple
4.0
It had a lot of great places within walking distance to visit and shop.
There were ants in our room and everything costs extra.
Couple
Verified Hotel Guest from Saint Louis, MO
November 3, 2015
Couple
10.0

This guest did not leave comments about this hotel.

Business Traveler
Elizabeth from Lexington, KY
November 1, 2015
Business Traveler
10.0
The location was fabulous right next to Hall's Department store, the ice rink and wonderful dinning opportunities.
I did not like that you were charged to use the pool.
Group Traveler
Dustin from Wichita, KS
October 29, 2015
Group Traveler
3.0
We enjoyed the location and the lobby the most. The 4 star level has to be best off of the lobby and not the hotel rooms.
The rooms were the most disappointing. Having stayed at Westin properties before this one feel way short. Beds very hard compared to the Heavenly bed at other Westins. Also very noisy, could hear people talking and running on floors above us.
Arthur from Springfield, MO
October 28, 2015
8.0
Great Location. Room was clean and comfortable. breakfast buffet was reasonably priced. Spacious lobby to sit and meet. Our friends who stayed there with us also enjoyed the pool.
Need to pay for wifi unless you are in the lobby is downright annoying in 2015
Reviews of The Westin Kansas City At Crown Center
(1 - 10 of 173 reviews)
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