The Ritz-Carlton Phoenix

The Ritz-Carlton Phoenix

The Ritz-Carlton Phoenix Image
4 Star
Hotel Guest Rating: 9.1/10
2401 East Camelback Road
Phoenix, AZ 85016

Hotel Guest Rating for The Ritz-Carlton Phoenix in Phoenix

# 7 of 146 hotels in Phoenix
Based on 19 reviews from guests who stayed at the
The Ritz-Carlton Phoenix
Overall Quality Score
user rating 9.1.0
9.1
Hotel Cleanliness
user rating 9.5.0
9.5
Hotel Staff
user rating 9.7.0
9.7
Location of Hotel
user rating 9.1.0
9.1
Hotel Dining
user rating 8.7.0
8.7
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Hotel Guest Reviews of the The Ritz-Carlton Phoenix

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Business Traveler
Verified Hotel Guest from Sugar Land, TX
June 19, 2015
Business Traveler
10.0
it had character; it wasn't generic. amenities and attention to detail were over the top.
Business Traveler
Verified Hotel Guest from Woodland Hills, CA
February 4, 2015
Business Traveler
10.0
Location, service, pancakes
Everything is great here.
Business Traveler
Verified Hotel Guest from Chaska, MN
December 13, 2014
Business Traveler
7.0
Fabulous location. Classic Ritz.
Rooms are a little tired. Time for some updates.
Business Traveler
Amy from Torrance, CA
November 7, 2014
Business Traveler
10.0
Friendly staff, cleanliness and safety, and personal services to guess are excellent.
No

Excellent location and outstanding services to all hotel guests.

Couple
Thomas from Philadelphia, PA
April 21, 2014
Couple
10.0
First rate Facility.Staff were so friendly and accommodating.
Nothing
Senior Travelers
Verified Hotel Guest from West Newton, MA
March 18, 2014
Senior Travelers
10.0

This guest did not leave comments about this hotel.

Solo Traveler
Verified Hotel Guest from Boulder, CO
March 14, 2014
Solo Traveler
10.0
Outstanding, central location. Elegant without being stuffy. Friendly, helpful staff.
Portabella mushroom burger was listed as Vegan on the menu. It is NOT. It came with cheese and the bread was not vegan. It was outstanding, but not vegan. The waitress notified the chef and said she would see that the menu was changed.
Senior Travelers
Joan from Riverside, CA
March 1, 2014
Senior Travelers
2.0
The bed was comfortable and the room clean.
The room was very average - nothing what you would expect for
--- dollars per night. There wasn't even a coffee-maker in the room. I would definitely go somewhere else. Not what I would expect from a 4 or 5 star hotel.

It was on a busy street facing the mall (convenient if you want to shop, I guess. It did overlook the mountains. Embassy Suites is much cheaper with nicer rooms and is also across the street from the shopping center.Definitely book through Priceline. We needed 2 rooms but could only book one through Priceline. Booking directly through hotel was
--- per night more expensive. Restaurant isn't open Sunday night; you have to eat in bar. Hash browns (for breakfast) is not what one expects; don't order. ...read more

Couple
James from Lake Havasu City, AZ
February 2, 2014
Couple
10.0
Staff were excellent, friendly, anticipated our needs, greeted us by name at every encounter! Upon check in the front desk,with out asking, upgraded our room to executive level, beautiful view, free breakfast, light lunch and premium cocktails!

Definitely recommend this Hotel whether it be for business or a romantic get away.

Couple
Michael from New York, NY
September 11, 2013
Couple
9.0
Staff was extremely friendly and helpful.
Paying for parking!

Good hotel and great price from Priceline!

Reviews of The Ritz-Carlton Phoenix
(1 - 10 of 12 reviews)
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