The Grafton On Sunset

The Grafton On Sunset

The Grafton On Sunset Image
4 Star
Hotel Guest Rating: 7.6/10
8462 West Sunset Boulevard
West Hollywood, CA 90069

Hotel Guest Rating for The Grafton On Sunset in West Hollywood

# 13 of 20 hotels in West Hollywood
Based on 54 reviews from guests who stayed at the
The Grafton On Sunset
Overall Quality Score
user rating 7.6.0
7.6
Hotel Cleanliness
user rating 8.5.0
8.5
Hotel Staff
user rating 7.6.0
7.6
Location of Hotel
user rating 8.7.0
8.7
Hotel Dining
user rating 7.3.0
7.3
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Hotel Guest Reviews of the The Grafton On Sunset

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Michael from Williamsville, NY
August 30, 2015
Couple
7.0
Clean comfortable. Different but nice decor. Not cheep quality. Nice pool. Good coffee. Valet very helpful. Nice staff overall
Very small room but clean and well appointed. $40 parking
Couple
Verified Hotel Guest from Irvine, CA
August 26, 2015
Couple
4.0
Good location
Very bad customer service , extremely bad people working inside and at the front desk , short male speakes Spanish , he is not professianal. Only one lady she seems new under training , she was very Nice . Valet parking 40$ , ripp off hotel .
Couple
Verified Hotel Guest from Houston, TX
August 24, 2015
Couple
2.0
great location
the check-in experience was horrible, valet told us our rental had been rear ended only to find out it was another car, and just bad experience especially after traveling all day and only wanting to check in to get some rest
Couple
Verified Hotel Guest from London, United Kingdom
August 21, 2015
Couple
4.0
Friendly staff, good location within LA, nice lobby area and swimming pool.
Not given a king size bed as booked. The first room we were given reeked of cigarette smoke (it is supposed to be a non-smoking facility). The a/c in the second room rattled loudly all night even after being switched off. Bed felt small. Slept poorly.
Business Traveler
Verified Hotel Guest from Mission Viejo, CA
August 20, 2015
Business Traveler
10.0
Character, location, pool area.
Couple
Jimmy from Pomona, CA
August 19, 2015
Couple
6.0
Hotel staff were friendly & top notch. My wife thought she had lost an earring but didn't know where she might've lost it. It turned out that it fell out in our room & the cleaning staff found it & left it where it would be easily seen.
It's rated 4-stars but it was unspectacular. I've stayed at Marriotts that were nicer & less expensive. Wifi was free but middling at best. You're better off staying at a Hilton or other known chain, sadly.
Couple
Mike from Edwards, CO
August 17, 2015
Couple
8.0
Great location and nice hotel with convieniently located restarurant.
$40 additional to park our rental car was excessive. It was $15 a day across the street in public parking.
Solo Traveler
Virginia from Midwest City, OK
August 13, 2015
Solo Traveler
9.0
Rooms were updated and clean.
Not sure this is a 4 star hotel, but it was a good stay.
Solo Traveler
Verified Hotel Guest from Scottsdale, AZ
August 9, 2015
Solo Traveler
1.0
location
forgot wake up calls two mornings, forgot to serve room service breakfast two mornings, TV never worked..sent engineer up three times and no solutions. Fire alarm went off at 11:30 that night and it took 10 minutes to find out it was a false alarm.
Family Traveling with Young Children
Jeffrey from Bulverde, TX
August 4, 2015
Family Traveling with Young Children
10.0
The hotel is refurbished and stylish. The double room was not as big as two queens but overall we were very comfortable. The room was quiet.
Reviews of The Grafton On Sunset
(1 - 10 of 41 reviews)
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