Swissôtel Berlin

Swissôtel Berlin

Swissôtel Berlin Image
5 Star
Hotel Guest Rating: 9.5/10
Augsburger Str. 44
Berlin 10789

Hotel Guest Rating for Swissôtel Berlin in Berlin

# 1 of 907 hotels in Berlin
Based on 11 reviews from guests who stayed at the
Swissôtel Berlin
Overall Quality Score
user rating 9.5.0
9.5
Hotel Cleanliness
user rating 9.5.0
9.5
Hotel Staff
user rating 9.3.0
9.3
Location of Hotel
user rating 8.6.0
8.6
Hotel Dining
user rating 10.0.0
10.0
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Hotel Guest Reviews of the Swissôtel Berlin

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Business Traveler
Benjamin from Cambridge, MA
April 2, 2015
Business Traveler
9.0
Overall an excellent experience.
Beds were quite hard, a bit different from what you expect from American hotels of this class.
Couple
Steve from Irving, TX
September 3, 2012
Couple
10.0
Modernized and up kept.

Roomy and nice mattress - good location - easy to access to the public transportation. It provide a quiet place for power nap to rebuild your energy in the lobby area. I shall use Swissôtel again wherever I will be.

Solo Traveler
Michael from Los Angeles, CA
July 26, 2012
Solo Traveler
10.0
Cool looking and uncomfortable.

Excellent and affordable.

Senior Travelers
John from Newport News, VA
October 2, 2011
Senior Travelers
10.0
Staff was very helpful and there were computers in the business center to check e-mail.
Staff not fully informed as to problems with the public transport which led me to walk more than intended.

The price for the hotel at this star level was appropriate and the staff makes every effort to be helpful.

Solo Traveler
Doug from Seattle, WA
July 19, 2011
Solo Traveler
10.0
Awesome room, great service, friendly front-desk staff.
Doormen were not friendly.

Excellent hotel, centrally located, very nice comfortable, minimalist rooms.

Couple
Nish from New York, NY
July 5, 2011
Couple
8.0
Sleek, modern, high-end hotel with very helpful staff
Location was far from the best sights and neighborhoods in East Berlin

Sleek, modern, luxury hotel with very helpful staff and 5-star-quality rooms. Location for us was the only major disappointment. The hotel is in a neighborhood that is busy but doesn't have much of interest around it. We found ourselves going to East Berlin every day for the best sights, restaurants, and neighborhoods, which took a good 20-30 minutes via walking and train.

Family Traveling with Teens
Cristina from Rome, Italy
June 9, 2011
Family Traveling with Teens
10.0
Staff is extremely friendly and helpful, room big, clean and comfortable, nice lobby and restaurant.

Nice hotel and very good position.

Couple
Teresa from Brooklyn, NY
February 20, 2011
Couple
9.0
Location, and thought the rm was not big, it was very well distributed and very comfortable and clean.
The people at the front desk were nice, but not very bright at all. Also, the hotel didn't have much of an ambiance.

When my husband went to the front desk to ask how one could dial the hotel from an outside phone, they accused him of not being a guest and took away his key when he showed it to them as proof of being a guest! The room was in my name, but the nonsense took 25 min. (I wasn't around) and he was late for a conference call from work because of it. Totally ridiculous and the lady at the front desk couldn't be less bright. Apart from this comical detail, everyone was overall very nice. ...read more

Solo Traveler
Duane
December 15, 2005
Solo Traveler
9.0
Friendly, solicitous staff. Room with a view. Convenient location near sites and shopping.

Great location convenient to shopping, dining, tourist sites, and easy-to-use public transportation lines. Large, friendly staff -- even in the very early morning hours.

Haywood
August 25, 2005
10.0
Great location and wonderful staff.

The location of the hotel is excellent. This was one of the best hotels I have ever visited.

Reviews of Swissôtel Berlin
(1 - 10 of 10 reviews)
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