Spruce Grove Inn

Spruce Grove Inn

Spruce Grove Inn Image
2 Star
Hotel Guest Rating: 5.3/10
545 Banff Avenue
Banff, AB T1L 1B5

Hotel Guest Rating for Spruce Grove Inn in Banff

# 24 of 38 hotels in Banff
Based on 62 reviews from guests who stayed at the
Spruce Grove Inn
Overall Quality Score
user rating 5.3.0
5.3
Hotel Cleanliness
user rating 6.2.0
6.2
Hotel Staff
user rating 6.2.0
6.2
Location of Hotel
user rating 6.5.0
6.5
Hotel Dining
user rating 4.2.0
4.2
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Hotel Guest Reviews of the Spruce Grove Inn

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Pierre from Saint-Amable, Canada
August 30, 2015
Couple
4.0
location
room small and bed
Couple
Dustin from Edmonds, WA
August 19, 2015
Couple
1.0
We liked the location and that it was just at the end of town and within walking distance to areas of interest.
This was an unfortunate experience, the staff were rude and unable to answer questions about the area and town. We found a stain on the bed sheets, mold all over the bathroom ceiling, cold water, the AC didn't work, and the continental breakfast was bad.
Verified Hotel Guest from Richmond, Canada
July 30, 2015
The room and the breakfast area were spacious.
Family Traveling with Young Children
Wanzhu from Kirkland, Canada
July 14, 2015
Family Traveling with Young Children
7.0
Situation is excellent !
No fridge.
Couple
Verified Hotel Guest from Edmonton, Canada
July 14, 2015
Couple
1.0
Front Desk person was not customer focussed. Wanted to check in early. They would not allow that. At 4 oclock there was a huge long line up to check in. the front desk had no idea what rooms were ready Check out is 11:00 am they should have known
Family Traveling with Young Children
Verified Hotel Guest from Pointe-Claire, Canada
July 14, 2015
Family Traveling with Young Children
2.0
Update needed. Better mattress and sheets. Fat tube TV on site! Insufficient locks on bedroom door. Slow Internet. Inexperienced and unpresentable staff. Noisy cleaning dolly. Free buffet breakfast but extra charge for hot counter. Large damage deposit
Solo Traveler
Verified Hotel Guest from Milwaukee, WI
July 8, 2015
Solo Traveler
1.0
nothing
dirty carpet, smelly room, broken shade, rude front desk, almost everything is unpleasant.
Group Traveler
Verified Hotel Guest from Newnan, GA
June 30, 2015
Group Traveler
1.0
Price and location
Extremely dirty and housekeeping did not clean the bathroom

Would not stay here again. Complained to front desk about housekeeping.

Couple
Verified Hotel Guest from Calgary, Canada
June 30, 2015
Couple
3.0
Decent price for a Banff weekend
There is no fridge!!It's more than a 10 minute walk to downtown
Group Traveler
Verified Hotel Guest from Calgary, Canada
June 27, 2015
Group Traveler
7.0
It had a bed.
Door didn't close properly. It was a shabby hotel.
Reviews of Spruce Grove Inn
(1 - 10 of 33 reviews)
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