Springhill Suites Memphis East/Galleria

Springhill Suites Memphis East/Galleria

Springhill Suites Memphis East/Galleria Image
3 Star
Hotel Guest Rating: 8.8/10
2800 New Brunswick Road
Memphis, TN 38133

Hotel Guest Rating for Springhill Suites Memphis East/Galleria in Memphis

# 15 of 107 hotels in Memphis
Based on 112 reviews from guests who stayed at the
Springhill Suites Memphis East/Galleria
Overall Quality Score
user rating 8.8.0
8.8
Hotel Cleanliness
user rating 8.9.0
8.9
Hotel Staff
user rating 9.3.0
9.3
Location of Hotel
user rating 9.2.0
9.2
Hotel Dining
user rating 8.5.0
8.5
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Hotel Guest Reviews of the Springhill Suites Memphis East/Galleria

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Business Traveler
Verified Hotel Guest from Pendergrass, GA
August 11, 2015
Business Traveler
5.0
Location is close to Wolfchase Mall (basically in the parking lot) and courteous front desk staff.
Housekeeping was horrible. We needed to get our own towels...rooms were not cleaned at all during our stay. Trash cans were overflowing at the entry and public areas. Not typical for a Marriot property.
Family Traveling with Young Children
Verified Hotel Guest from Almo, KY
August 10, 2015
Family Traveling with Young Children
10.0
Spacious room with kitchenette. Plenty of room for toddler blow-up bed in a separate space.
Breakfast was crowded with limited seating.
Couple
Verified Hotel Guest from Milan, TN
June 20, 2015
Couple
8.0
location and price
Solo Traveler
Verified Hotel Guest from Excelsior Springs, MO
May 3, 2015
Solo Traveler
7.0
Front staff was friendly
Slight musty moisture odor, never got the same number of towels consistently on a week stay.
Business Traveler
Verified Hotel Guest from Sherman, TX
April 30, 2015
Business Traveler
10.0
Nice room
Family Traveling with Young Children
Verified Hotel Guest from Mt Juliet, TN
April 29, 2015
Family Traveling with Young Children
10.0

This guest did not leave comments about this hotel.

Business Traveler
Verified Hotel Guest from Irving, TX
March 30, 2015
Business Traveler
9.0

This guest did not leave comments about this hotel.

Family Traveling with Young Children
Lashandra from Memphis, TN
January 7, 2015
Family Traveling with Young Children
5.0
Location
Had to switch rooms 4 times. First room had mildew on tub mat, there was actually someone already in the second room, third room's bathroom light was out. Finally got a decent room on the fourth try but I still woul not rate that as a 3 star hotel room.
Family Traveling with Young Children
Jason from Fort Worth, TX
January 4, 2015
Family Traveling with Young Children
7.0
Hot tub/indoor heated pool, free coffee
Front desk was overworked and complained about issues with management, hot tub was hot but did not produce strong bubbles when turned on
Couple
Joseph from Hot Springs National Park, AR
January 1, 2015
Couple
10.0

This guest did not leave comments about this hotel.

Reviews of Springhill Suites Memphis East/Galleria
(1 - 10 of 40 reviews)
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