Sofitel Chicago Water Tower

Sofitel Chicago Water Tower

Sofitel Chicago Water Tower Image
4 and 1/2 Star
Hotel Guest Rating: 9.2/10
20 East Chestnut Street
Chicago, IL 60611
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Hotel Guest Rating for Sofitel Chicago Water Tower in Chicago

# 8 of 173 hotels in Chicago
Based on 372 reviews from guests who stayed at the
Sofitel Chicago Water Tower
Overall Quality Score
user rating 9.2.0
9.2
Hotel Cleanliness
user rating 9.5.0
9.5
Hotel Staff
user rating 9.4.0
9.4
Location of Hotel
user rating 9.5.0
9.5
Hotel Dining
user rating 8.9.0
8.9
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Hotel Guest Reviews of the Sofitel Chicago Water Tower

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Senior Travelers
Merrill from Hixson, TN
April 14, 2015
Senior Travelers
10.0
We liked everything about the hotel. The staff was amazing.
Nothing.
Family Traveling with Young Children
Brad from Plainwell, MI
April 13, 2015
Family Traveling with Young Children
10.0
Outstanding service, great location. Best staff.
I liked everything.
Business Traveler
Donna from Clawson, MI
April 13, 2015
Business Traveler
9.0
Great location, friendly staff, nice common areas...
n/a
Group Traveler
Verified Hotel Guest from Fort Wayne, IN
April 13, 2015
Group Traveler
10.0
The staff was extremely helpful and kind. The guest room bathrooms are also beautiful!
There was a slight odor upon first entering the room, however turning on the air conditioning to circulate the air quickly fixed this.

The hotel is in a great location close to shopping at Water Tower, and wonderful restaurants. The staff was very friendly, and it was a quick walk to the Lake Michigan bike path.

Couple
Verified Hotel Guest from Holland, MI
April 12, 2015
Couple
5.0
Nice rooms---great location
Maids knocked on the door at 8:20 and would stop---tottaly woke us up and we called down to the front desk and they said they start cleaning rooms at that time!!
Family Traveling with Young Children
Verified Hotel Guest from Grand Rapids, MI
April 11, 2015
Family Traveling with Young Children
10.0
Amenities were good. Free kids breakfast was great.
Beds were way too soft. Parking way too expensive.
Couple
Lindsey from Indianapolis, IN
April 7, 2015
Couple
10.0
The staff was very friendly, the price was reasonable, and the location was excellent!I would stay there again.
Family Traveling with Teens
Verified Hotel Guest from Janesville, WI
April 6, 2015
Family Traveling with Teens
3.0
Lobby was nice. Bathrooms were above average.
Staff were not helpful. Outright lied to us at one point. Rooms were way small. Parking was not available for our sized vehicle. Their standard room is two full size beds, not Queen. Do not stay here.
Business Traveler
Verified Hotel Guest from Warren, OH
April 5, 2015
Business Traveler
9.0
Style atmosphere & staff
Couple
Mary from Maple Grove, MN
April 5, 2015
Couple
10.0
It was a beautiful hotel and the staff was great. They gave us an early check-in and complimentary late checkout
Reviews of Sofitel Chicago Water Tower
(1 - 10 of 193 reviews)
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