Silken Puerta America

Silken Puerta America

Silken Puerta America Image
5 Star
Hotel Guest Rating: 7.3/10
Avenida America 41
Madrid 28002

Hotel Guest Rating for Silken Puerta America in Madrid

# 20 of 897 hotels in Madrid
Based on 44 reviews from guests who stayed at the
Silken Puerta America
Overall Quality Score
user rating 7.3.0
7.3
Hotel Cleanliness
user rating 8.9.0
8.9
Hotel Staff
user rating 8.2.0
8.2
Location of Hotel
user rating 5.5.0
5.5
Hotel Dining
user rating 7.3.0
7.3
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Hotel Guest Reviews of the Silken Puerta America

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Russell from Hollywood, FL
May 7, 2015
Couple
8.0
the people and the staff, the drivers, and the people at the lobby
location, far from town, the pool
Couple
Verified Hotel Guest from Ramat Gan, Israel
April 12, 2015
Couple
8.0
Room design was amazing
Location is hardly centeral
Couple
Verified Hotel Guest from Chicago, IL
March 30, 2015
Couple
7.0
The design of each floor is amazing. The rooms are also very spacious.
The hotel was very noisy (people in the hallway and some wired noise from the windows), which make it hard to rest at nights. There was no coffee maker in the room.
Couple
Denise from London, United Kingdom
March 24, 2015
Couple
10.0
Friendly & helpful staff, fantastic room on 6th floor, ground floor bar, & the shuttle to Retiro Park.
No coffee or tea making facilities in room.
Solo Traveler
Jorge from Santiago, Chile
March 5, 2015
Solo Traveler
9.0
Very clean, friendly staff.
Though is next to a "metro" station, it is a Little bit far from Madrid´s highlights.
Solo Traveler
Nandana from London, United Kingdom
December 27, 2014
Solo Traveler
7.0
Bad location Hard mattress Great pillows Clean, new
Location Mattress
Couple
Verified Hotel Guest from Granada Hills, CA
September 15, 2014
Couple
4.0
Modern design, clean and airport shuttle. Some floors have good rooms.
Floor 1 rooms have no closet space, bath tub is inconvenient. Hotel is away from city center.

This is an average 3-4 star hotel, but never 5 stars. Some floors are nice, but some others are just so-so (especially floors 1 and 2)

Family Traveling with Teens
Verified Hotel Guest from Tampa, FL
July 2, 2014
Family Traveling with Teens
10.0
Hotel is one of a kind. Really cool rooms, unique concept with a different architect designing each floor. Hotel was very clean, people were great. Right by the Metro.
Nothing.
Business Traveler
Maoz from Kfar-Saba, Israel
May 15, 2014
Business Traveler
10.0
Room size, 2 min from metro, great breakfast and staff.
Hotel is based near the airport which is nice but a bit far from center
Business Traveler
Verified Hotel Guest from Charlestown, IN
November 7, 2013
Business Traveler
8.0
Character, views, location
Elevators are not for those who don't like heights.

Super nice hotel in a great location. Friendly staff that went out of their way to accommodate any need you have

Reviews of Silken Puerta America
(1 - 10 of 14 reviews)
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