Sheraton Pleasanton

Sheraton Pleasanton

Sheraton Pleasanton Image
3 and 1/2 Star
Hotel Guest Rating: 7.8/10
5990 Stoneridge Mall Road
Pleasanton, CA 94588
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Hotel Guest Rating for Sheraton Pleasanton in Pleasanton

# 7 of 14 hotels in Pleasanton
Based on 318 reviews from guests who stayed at the
Sheraton Pleasanton
Overall Quality Score
user rating 7.8.0
7.8
Hotel Cleanliness
user rating 8.1.0
8.1
Hotel Staff
user rating 8.3.0
8.3
Location of Hotel
user rating 8.2.0
8.2
Hotel Dining
user rating 7.9.0
7.9
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Hotel Guest Reviews of the Sheraton Pleasanton

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Young Children
Andy from San Mateo, CA
March 24, 2015
Family Traveling with Young Children
10.0
Customer service very good
Couple
Randy from Cameron Park, CA
March 19, 2015
Couple
9.0

This guest did not leave comments about this hotel.

Couple
Mark from Belmont, CA
February 18, 2015
Couple
8.0
Staff is unbelievably friendly and accommodating.
Not their fault, but we had several tour bus groups staying there at the same time. They were very loud, slamming doors in the hallway and talking loudly. It was also hard to have breakfast in the morning due to the long lines.

Nice, clean rooms, comfortable beds. Good food at the restaurant. Would stay here again. The staff is top notch.

Couple
Verified Hotel Guest from Danville, CA
January 23, 2015
Couple
8.0
Clean, nice, updated decor
Rooms smelled of perfume, was first given a dirty room, old TVS with no HDMI ports for laptops
Family Traveling with Teens
Verified Hotel Guest from Folsom, CA
January 20, 2015
Family Traveling with Teens
9.0
Room was clean and spacious. Decent internet access.
Noise isolation was bad between the rooms. Toilet door latch was broken
Solo Traveler
Verified Hotel Guest from Blanding, UT
January 14, 2015
Solo Traveler
10.0
The staff was unbelievably accommodating and friendly
Couple
David from Livermore, CA
January 5, 2015
Couple
5.0
Located next to Mall. Fortunately was able to get a mall facing room rather than one that faced Hwy 580.
I would give it 3 stars tops.Built in 1985. Had 1985 décor still.
Couple
Verified Hotel Guest from Castro Valley, CA
January 1, 2015
Couple
5.0
Location was convenient with plenty of parking.
Front desk staff was accomodating,but not very friendly. Room itself surprisingly blocked all inside noise, including the elevator we were roomed next to. Unfortunately, the rooms also ran parallel to the freeway which was very noisy.

Cleaning staff was friendly, accomodating and patient.

Couple
Megan from Fresno, CA
September 4, 2014
Couple
5.0
Overall the hotel was quiet. Room was along the highway side which did not bother us (others have made mention of this).
The cable did not always work. Channels were staticky. Called front desk and they said maintenance would come up. No one ever came.
Couple
Afshin from Beverly Hills, CA
September 4, 2014
Couple
10.0
Clean, convenient, and well equipped.

Nice hotel, great value for money.

Reviews of Sheraton Pleasanton
(1 - 10 of 135 reviews)
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