Sheraton Pleasanton

Sheraton Pleasanton

Sheraton Pleasanton Image
3 and 1/2 Star
Hotel Guest Rating: 7.8/10
5990 Stoneridge Mall Road
Pleasanton, CA 94588
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Hotel Guest Rating for Sheraton Pleasanton in Pleasanton

# 7 of 14 hotels in Pleasanton
Based on 323 reviews from guests who stayed at the
Sheraton Pleasanton
Overall Quality Score
user rating 7.8.0
7.8
Hotel Cleanliness
user rating 8.1.0
8.1
Hotel Staff
user rating 8.3.0
8.3
Location of Hotel
user rating 8.2.0
8.2
Hotel Dining
user rating 7.9.0
7.9
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Hotel Guest Reviews of the Sheraton Pleasanton

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Young Children
Verified Hotel Guest from Sonora, CA
June 11, 2015
Family Traveling with Young Children
9.0
Request honored for 2 doubles ,and a crib. Thank you
Handicapped bathroom
Family Traveling with Young Children
Verified Hotel Guest from Hemet, CA
June 8, 2015
Family Traveling with Young Children
10.0
Hotel is close to shopping and within walking distance of the BART rail system.
printer in business area had issues.
Couple
Verified Hotel Guest from Oakland, CA
May 27, 2015
Couple
6.0
The staff were awesome.
The rooms were only okay in terms of decor and furniture
Couple
Verified Hotel Guest from Livermore, CA
May 22, 2015
Couple
6.0
Accessibility
Older hotel, old smelling in elevator, service was slow, internet was out
Family Traveling with Young Children
Andy from San Mateo, CA
March 24, 2015
Family Traveling with Young Children
10.0
Customer service very good
Couple
Randy from Cameron Park, CA
March 19, 2015
Couple
9.0

This guest did not leave comments about this hotel.

Couple
Mark from Belmont, CA
February 18, 2015
Couple
8.0
Staff is unbelievably friendly and accommodating.
Not their fault, but we had several tour bus groups staying there at the same time. They were very loud, slamming doors in the hallway and talking loudly. It was also hard to have breakfast in the morning due to the long lines.

Nice, clean rooms, comfortable beds. Good food at the restaurant. Would stay here again. The staff is top notch.

Couple
Verified Hotel Guest from Danville, CA
January 23, 2015
Couple
8.0
Clean, nice, updated decor
Rooms smelled of perfume, was first given a dirty room, old TVS with no HDMI ports for laptops
Family Traveling with Teens
Verified Hotel Guest from Folsom, CA
January 20, 2015
Family Traveling with Teens
9.0
Room was clean and spacious. Decent internet access.
Noise isolation was bad between the rooms. Toilet door latch was broken
Solo Traveler
Verified Hotel Guest from Blanding, UT
January 14, 2015
Solo Traveler
10.0
The staff was unbelievably accommodating and friendly
Reviews of Sheraton Pleasanton
(1 - 10 of 113 reviews)
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