Sheraton New York Times Square Hotel

Sheraton New York Times Square Hotel in New York City

Sheraton New York Times Square Hotel

Sheraton New York Times Square Hotel Image
4 Star
Hotel Guest Rating: 8.0/10
811 Seventh Avenue
New York, NY 10019
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Hotel Guest Rating for Sheraton New York Times Square Hotel in New York City

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Based on 1508 reviews from guests who stayed at the
Sheraton New York Times Square Hotel
Overall Quality Score
user rating 8.0.0
8.0
Hotel Cleanliness
user rating 8.3.0
8.3
Hotel Staff
user rating 8.0.0
8.0
Location of Hotel
user rating 9.3.0
9.3
Hotel Dining
user rating 6.8.0
6.8
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Hotel Guest Reviews of the Sheraton New York Times Square Hotel

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Verified Hotel Guest from Montreal, Canada
February 12, 2015
Couple
8.0
The staff was really great and helpful.
Had some issue with something broken in the room, mentioned it on our first day there, they fixed the first issue right away but then never fixed the other issue even though we asked multiple times.

Good location.

Couple
Verified Hotel Guest from Philadelphia, PA
February 11, 2015
Couple
7.0
Outrageous $4 per bag fee for storing a bag for the day
Business Traveler
Ricardo from Sao Paulo, Brazil
February 3, 2015
Business Traveler
6.0
Great location
Small room, even smaller bathroom. Staff could be friendlier.

At the rate that I got the hotel, it was a great deal. At the regular rate, it's just too expensive for what it is

Couple
Paul from New Fairfield, CT
January 30, 2015
Couple
6.0
Rooms were small but comfortable. Staff was pleasant. Location was good.
Very crowded lobby
Group Traveler
Mahran from West Warwick, RI
January 29, 2015
Group Traveler
1.0
Near times square
Small room, had to call numerous times for towels, pull out bed, room had eaten items stashed inside the snack bar that weren't cleaned out. Long lines at concierge.
Couple
Andres from Bogota, Colombia
January 26, 2015
Couple
9.0
Location, location, location.
The room doesnt have free wifi as advertised, only the lobby.
Solo Traveler
Verified Hotel Guest from Belmont, MA
January 26, 2015
Solo Traveler
8.0

This guest did not leave comments about this hotel.

Group Traveler
Verified Hotel Guest from Tinton Falls, NJ
January 22, 2015
Group Traveler
10.0

This guest did not leave comments about this hotel.

Family Traveling with Young Children
Verified Hotel Guest from Pittsburgh, PA
January 14, 2015
Family Traveling with Young Children
8.0
it cleans and very convenient to shopping eara.
nothing
Solo Traveler
Camille from Atlanta, GA
January 14, 2015
Solo Traveler
8.0
Location nd the service of staff
Bathrooms and room entrance doors could use an update
Reviews of Sheraton New York Times Square Hotel
(1 - 10 of 200 reviews)
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