Sheraton Los Angeles Downtown

Sheraton Los Angeles Downtown

Sheraton Los Angeles Downtown Image
3 and 1/2 Star
Hotel Guest Rating: 7.3/10
711 South Hope Street
Los Angeles, CA 90017
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Hotel Guest Rating for Sheraton Los Angeles Downtown in Los Angeles

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Based on 277 reviews from guests who stayed at the
Sheraton Los Angeles Downtown
Overall Quality Score
user rating 7.3.0
7.3
Hotel Cleanliness
user rating 8.0.0
8.0
Hotel Staff
user rating 7.8.0
7.8
Location of Hotel
user rating 8.3.0
8.3
Hotel Dining
user rating 7.3.0
7.3
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Hotel Guest Reviews of the Sheraton Los Angeles Downtown

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Michele from Cypress, TX
July 27, 2015
Location, room, staff
Solo Traveler
Jackson from Denver, CO
July 27, 2015
Solo Traveler
8.0
Need more working elevators, parking situation is a disaster.
Couple
Verified Hotel Guest from Paso Robles, CA
July 14, 2015
Couple
3.0
Our renovated room was quite lovely, immaculate, and well thought out. Kudos for that.
We understand remodeling is a necessity. However, the Sheraton has made no apparent effort in accommodating their guests during construction. Having two operating elevators for 600plus rooms of a 24 floor hotel is extremely unacceptable.

I've seen Cal Trans do a better job of orchestrating a smooth re-do. The Front desk was very understaffed and the lines were 43 minutes long. The price of valet parking was almost double the published price, nor was it clear that the valet was paid directly and not added to the hotel bill. This created an unnecessary wait in line for many exiting guests. Eight Airline staff were accommodated at the counter immediately. Allowing them to take "cuts" was most annoying to many guests who had been patiently waiting in line. The front entry, the stairwell, and lower two levels were unclean and trashy. Sometimes the truth hurts. ...read more

Family Traveling with Young Children
Verified Hotel Guest from San Jose, CA
July 6, 2015
Family Traveling with Young Children
10.0
Great experience. Thank you.
Parking is high

Thanks for the upgrade.

Couple
Verified Hotel Guest from Santa Barbara, CA
June 30, 2015
Couple
8.0
Room was very nice and clean
Under construction.
Couple
Verified Hotel Guest from San Diego, CA
June 30, 2015
Couple
1.0
I HAD THE ABSOLUTE WORST EXPERIENCE AT THE SHERATON DOWNTOWN LOS ANGELES, FIRST THERE WAS CONSTRUCTION GOING ON SO THE FRONT DESK WAS MOVED INTO A SMALL AREA, THE ELEVATORS KEPT GETTING STUCK ON FLOOR 2 IT WAS A DISASTER. I LOVE SHERATON BUT NEVER AGAIN!
Couple
Lina from Menifee, CA
June 30, 2015
Couple
10.0
The room
No

It was in a great location

Family Traveling with Teens
Verified Hotel Guest from Bellevue, WA
June 27, 2015
Family Traveling with Teens
10.0
Clean. Great location
Business Traveler
Verified Hotel Guest from Tianjin, China
June 26, 2015
Business Traveler
9.0
room cleanliness and location.
smell of first floor.
Family Traveling with Young Children
Verified Hotel Guest from Las Vegas, NV
June 24, 2015
Family Traveling with Young Children
10.0
Love the shower!!!
Reviews of Sheraton Los Angeles Downtown
(1 - 10 of 138 reviews)
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