Serrano Hotel

Serrano Hotel

Serrano Hotel Image
4 Star
Hotel Guest Rating: 7.9/10
405 Taylor Street
San Francisco, CA 94102
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Hotel Guest Rating for Serrano Hotel in San Francisco

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Based on 541 reviews from guests who stayed at the
Serrano Hotel
Overall Quality Score
user rating 7.9.0
7.9
Hotel Cleanliness
user rating 8.3.0
8.3
Hotel Staff
user rating 8.6.0
8.6
Location of Hotel
user rating 7.9.0
7.9
Hotel Dining
user rating 8.0.0
8.0
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Hotel Guest Reviews of the Serrano Hotel

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Erica from Mckinney, TX
May 2, 2015
Couple
10.0
Conveniently located to Union Station!
Couple
Roy from Oakland Par, FL
April 23, 2015
Couple
8.0
Staff was very friendly.
Tenderloin section of the city is blocks away, walking through that section from Market on Taylor was a little scary at night. If walking from market, use Powell st to ofarrell st to taylor.
Couple
Verified Hotel Guest from Kingston, IL
April 18, 2015
Couple
7.0
Nice historic hotel. Lobby is beautiful.
Location is right on the edge of Union Square and Tenderloin. If you walk a few blocks in the wrong direction, you will quickly be in the wrong part of town.
Couple
Alan from Chicago, IL
April 15, 2015
Couple
9.0
beatiful public spaces; ecellent renovation of grand spacevery friendly staff and front desk staff is particularly accommadating good location and overall an excellent stay
simple little things were hard to get like getting coffee for the coffe makersroom cleaning was ok but spotty at timesdid not understand the resort/urban fee tacked onto the room price each day....have only seen that sort of fee at major resorts
Couple
Verified Hotel Guest from Portland, OR
April 11, 2015
Couple
9.0
Boutique hotel with a lot of character. Close to Union Square and Market Street.
Location is a little dicey for walking around late at night.
Couple
Camilo from Staten Island, NY
March 31, 2015
Couple
10.0
We liked the staff, the downstairs bar and restaurant. The proximity to shopping and dinning. Also not to far away from the trains.
Because it was very central many thing the area did have a shady part to it which shocking at first.
Couple
John from Fayeteville, AR
March 29, 2015
Couple
7.0
Nice small older hotel feel
Location near questionable neighborhood.
Couple
Verified Hotel Guest from Fort Lauderdale, FL
March 22, 2015
Couple
3.0
Hotel Employee
There was no blanket on the bed or in the room. The TV did not work, the soap dispenser in the shower had rust in the spout, the toilet moved when you sat in it and parking was confusing.
Couple
Ricardo from Fort Lauderdale, FL
March 22, 2015
Couple
8.0
Nice clean room. Great service.
Jasper's the restaurant was to expensive for what you get.
Couple
Kevin from San Francisco, CA
March 22, 2015
Couple
10.0
Ask what didnt i like an i would tell you there wasnt anythi.g but everything i liked
Cant say that there was anything
Reviews of Serrano Hotel
(1 - 10 of 92 traveling as couple reviews)
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