Serrano Hotel

Serrano Hotel

Serrano Hotel Image
4 Star
Hotel Guest Rating: 7.9/10
405 Taylor Street
San Francisco, CA 94102
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Hotel Guest Rating for Serrano Hotel in San Francisco

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Based on 511 reviews from guests who stayed at the
Serrano Hotel
Overall Quality Score
user rating 7.9.0
7.9
Hotel Cleanliness
user rating 8.3.0
8.3
Hotel Staff
user rating 8.6.0
8.6
Location of Hotel
user rating 7.9.0
7.9
Hotel Dining
user rating 8.0.0
8.0
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Hotel Guest Reviews of the Serrano Hotel

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Verified Hotel Guest from Fort Lauderdale, FL
March 22, 2015
Couple
3.0
Hotel Employee
There was no blanket on the bed or in the room. The TV did not work, the soap dispenser in the shower had rust in the spout, the toilet moved when you sat in it and parking was confusing.
Couple
Ricardo from Fort Lauderdale, FL
March 22, 2015
Couple
8.0
Nice clean room. Great service.
Jasper's the restaurant was to expensive for what you get.
Couple
Kevin from San Francisco, CA
March 22, 2015
Couple
10.0
Ask what didnt i like an i would tell you there wasnt anythi.g but everything i liked
Cant say that there was anything
Couple
Verified Hotel Guest from Gilbert, AZ
March 19, 2015
Couple
10.0
Location
Urban fee
Couple
Andrea from Elk Grove, CA
March 13, 2015
Couple
9.0
Great location, friendly and helpful staff. Unique decor, like going back in time, but in a good way. Complimentary wine in the lobby was a nice touch. The attached restaurant, while pricy, was quite good (but everything is pricy in San Francisco).
Bed was billed as a queen, but seemed more like a double. Room was on the small side.
Couple
Emily from San Francisco, CA
March 11, 2015
Couple
10.0
This hotel was very clean,
they charged me $75 more, when the cost $--- plus taxes was $---, plus that $75 more I don't why.
Couple
Vicente from San Francisco, CA
March 6, 2015
Couple
8.0
Friendly. Good room (limited only because it's an old building). Great place to stay
Couple
Lee from Sacramento, CA
March 6, 2015
Couple
6.0
Friendly staff, Great location,
Our room was right next to the elevator couldn't get any sleep, room really small, smaller than a motel 6,
Couple
Michael from Philadelphia, PA
March 1, 2015
Couple
7.0
The Staff.. the bell and the front desk were both freindly and informative.
Sorry not a 4 star hotel.....3 or 3.5 maximum...sorry for the hotel but the location is not in the best of neighborhoods.

The bell man...the front desk...the people were all great exceptional...the hotel was old but clean and very ornate for the period when it was built...for the money charged it was a good value.

Couple
Brian from San Clemente, CA
February 28, 2015
Couple
10.0
Service was as good as it gets
Not important, but room had no view
Reviews of Serrano Hotel
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