Serrano Hotel

Serrano Hotel

Serrano Hotel Image
4 Star
Hotel Guest Rating: 7.7/10
405 Taylor Street
San Francisco, CA 94102
take a virtual tour

Hotel Guest Rating for Serrano Hotel in San Francisco

See Most Popular hotels in San Francisco
Based on 726 reviews from guests who stayed at the
Serrano Hotel
Overall Quality Score
user rating 7.7.0
7.7
Hotel Cleanliness
user rating 8.1.0
8.1
Hotel Staff
user rating 8.3.0
8.3
Location of Hotel
user rating 7.8.0
7.8
Hotel Dining
user rating 8.0.0
8.0
Check Rates and Availability at the Serrano Hotel
   

graphical calendar interface

graphical calendar interface

Hotel Guest Reviews of the Serrano Hotel

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Solo Traveler
Stephen from San Diego, CA
June 29, 2016
Solo Traveler
9.0
Great boutique hotel located in Union Square conveniently located to shopping, publics transportation and dining.
Solo Traveler
Elizabeth from Washington, DC
June 7, 2016
Solo Traveler
8.0
Would like more counter space in bathroom
Solo Traveler
Jayne from Grafton, WI
May 30, 2016
Solo Traveler
8.0
I liked the old, antique feel to it, and the location. The staff was friendly.
Solo Traveler
Paul from Waterbury Center, VT
April 10, 2016
Solo Traveler
4.0

This guest did not leave comments about this hotel.

Solo Traveler
Bob from Seattle, WA
March 14, 2016
Solo Traveler
8.0
I was hit with a surprise $25/day "urban fee".
Solo Traveler
Verified Hotel Guest from Glen Allen, VA
March 12, 2016
Solo Traveler
5.0
Nothing in particular.
Hotel is located in a rather run down area close to Union Square. Room is quite small and charging a resort fee for Internet and Coffee which are being provided free of charge nowadays in most of the hotels. Definitely not a 4 star hotel.
Solo Traveler
Jeremy from London, United Kingdom
February 5, 2016
Solo Traveler
1.0
In a rough area of the city. Shabby hotel, nowhere near four-star standard. Terrible, rude customer service before arriving at the hotel.
Solo Traveler
Verified Hotel Guest from Bellerose, NY
February 1, 2016
Solo Traveler
5.0
The lobby was nice. Location was good too.
The room was really really small and the amenities didn't really make is a 4 star hotel. More like a 2.5 star.
Solo Traveler
Verified Hotel Guest from Sacramento, CA
January 2, 2016
Solo Traveler
6.0
Location is great and staff are all really nice and helpful.
The paint around the restroom door was cracked and peeling on the inside. The towel rack had a loose rod that fell out when I took the bath towel.
Solo Traveler
Verified Hotel Guest from Gyeonggido, Republic Of Korea
December 26, 2015
Solo Traveler
2.0
NO....
Small room, old restroom, old building, dangerous environment outside at night. I cannot get how this hotel was described as 4star hotel...
Reviews of Serrano Hotel
(1 - 10 of 20 solo traveler reviews)
See all 200 reviews by date
Check Rates and Availability at the Serrano Hotel
   

graphical calendar interface

graphical calendar interface


dg

Priceline.com is part of The Priceline Group, the world leader in online travel & related services.