Serrano Hotel

Serrano Hotel

Serrano Hotel Image
4 Star
Hotel Guest Rating: 7.7/10
405 Taylor Street
San Francisco, CA 94102
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Hotel Guest Rating for Serrano Hotel in San Francisco

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Based on 724 reviews from guests who stayed at the
Serrano Hotel
Overall Quality Score
user rating 7.7.0
7.7
Hotel Cleanliness
user rating 8.1.0
8.1
Hotel Staff
user rating 8.3.0
8.3
Location of Hotel
user rating 7.8.0
7.8
Hotel Dining
user rating 8.0.0
8.0
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Hotel Guest Reviews of the Serrano Hotel

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Group Traveler
Valerie from Sugar Land, TX
June 27, 2016
Group Traveler
6.0
The gentleman at valet was VERY helpful in convincing the parking attendant to accept our oversized van.
After the valet convinced the garage to accept our van, the cost was $80/day! I felt that was absurd. I reserved 3 rooms with you and the fact that the hotel could do nothing to help me was a disappointment.
Business Traveler
Verified Hotel Guest from Towaco, NJ
June 13, 2016
Business Traveler
8.0
The entrance area was very nice
Location of Hotel, turn right from front door and your in a rough area, turn left and your close to Union Square.
Business Traveler
Giovanna from New York, NY
June 12, 2016
Business Traveler
8.0

This guest did not leave comments about this hotel.

Solo Traveler
Elizabeth from Washington, DC
June 7, 2016
Solo Traveler
8.0
Would like more counter space in bathroom
Couple
Verified Hotel Guest from Seattle, WA
June 7, 2016
Couple
3.0
Clean room with vie
Small, even cramped room. Poor room layout with TV at a right angle to the bed, high up on a dresser, pointed at the foot of the bed. Felt like a cheap hotel trying to be a nice one.
Group Traveler
Robert from Escondido, CA
May 31, 2016
Group Traveler
9.0
staff and room
smoking is allowed outside of entrance of hotel,when doors open up cigarette smoke comes in the hotel lobby,trying to enjoy a cup of coffee and read the morning paper,had to leave.
Couple
Susan from Las Vegas, NV
May 30, 2016
Couple
7.0

This guest did not leave comments about this hotel.

Solo Traveler
Jayne from Grafton, WI
May 30, 2016
Solo Traveler
8.0
I liked the old, antique feel to it, and the location. The staff was friendly.
Couple
Brenda from Goodyear, AZ
May 25, 2016
Couple
9.0
Staff was very friendly and helpful. Free wifi and coffee in the morning. The room was small, but nice and clean.
No hotel parking. Had to pay $39 a night to park next door. door
Business Traveler
Dean from Winkler, Canada
May 24, 2016
Business Traveler
8.0

This guest did not leave comments about this hotel.

Reviews of Serrano Hotel
(11 - 20 of 200 reviews)
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