Royal Palms Resort & Spa-in the Unbound Collection by Hyatt

Royal Palms Resort & Spa-in the Unbound Collection by Hyatt

Royal Palms Resort & Spa-in the Unbound Collection by Hyatt Image
5 Star
Hotel Guest Rating: 8.6/10
5200 East Camelback Road
Phoenix, AZ 85018

Hotel Guest Rating for Royal Palms Resort & Spa-in the Unbound Collection by Hyatt in Phoenix

# 9 of 154 hotels in Phoenix
Based on 90 reviews from guests who stayed at the
Royal Palms Resort & Spa-in the Unbound Collection by Hyatt
Overall Quality Score
user rating 8.6.0
8.6
Hotel Cleanliness
user rating 8.9.0
8.9
Hotel Staff
user rating 9.1.0
9.1
Location of Hotel
user rating 9.1.0
9.1
Hotel Dining
user rating 9.2.0
9.2
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Hotel Guest Reviews of the Royal Palms Resort & Spa-in the Unbound Collection by Hyatt

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Verified Hotel Guest from Sturgis, MI
July 24, 2016
Couple
10.0

This guest did not leave comments about this hotel.

Solo Traveler
Lisa from Brooklyn, NY
July 17, 2016
Solo Traveler
10.0
Perfect spot for a true retreat... one of the best kept secrets I have found in a long time. Can't wait to go back
Couple
Verified Hotel Guest from Atlanta, GA
July 7, 2016
Couple
10.0

This guest did not leave comments about this hotel.

Family Traveling with Teens
Verified Hotel Guest from Parkland, FL
June 30, 2016
Family Traveling with Teens
10.0
There are a number of positives: the grounds are beautiful, the staff is wonderful, the room was lovely, the location was perfect and the cookies they put out in the afternoon were addictive.
At the restaurant, breakfast was more or less reasonably priced, but oj cost $7 and a cup of coffee $5, that made these two together almost as expensive as the entree.
Solo Traveler
Jan from Ratingen, Germany
June 28, 2016
Solo Traveler
9.0

This guest did not leave comments about this hotel.

Couple
Verified Hotel Guest from Gilbert, AZ
June 21, 2016
Couple
6.0

This guest did not leave comments about this hotel.

Couple
Verified Hotel Guest from Cottonwood, AZ
June 19, 2016
Couple
7.0
The room was clean and upscale.there were even. Candles by the tub. Very nice. The grounds were also very nice and the staff very helpful and friendly.
We went to the pool and the surface was full of debris. Then a young family came in and took their dog in the pool! I know what dogs do in the water and I was grossed out! I was not going to set foot in the pool again.management be aware!
Family Traveling with Young Children
James from Cayucos, CA
June 1, 2016
Family Traveling with Young Children
3.0
Service and rooms
Not kid friendly at all. A boutique hotel when we were specifically looking for a hotel that would allow the kids to splash and play. It was uncomfortable and not enjoyable worrying that the kids were annoying couples on romantic getaways.
Couple
Verified Hotel Guest from Prescott, AZ
May 30, 2016
Couple
5.0
Room and furnishings were first rate. Valet staff and pool staff were very attentive and friendly.
Even though we got a favorable rate when compared to normal rates, after adding in resort fee and parking fee we felt the per night cost was high comparing the resort with others in the area.The grounds and pool are small.Overall pleasant but not 5 star.
Couple
Verified Hotel Guest from Wil, Switzerland
May 27, 2016
Couple
9.0
Friendly staff. Young people, not trying to be smarter than the guest. Cozy, romantic hotel. Pools small, but very nice. Staff attentive, but never pushy. To enjoy!
Nothing.
Reviews of Royal Palms Resort & Spa-in the Unbound Collection by Hyatt
(1 - 10 of 62 reviews)
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