Eden Roc Miami Beach

Eden Roc Miami Beach

Eden Roc Miami Beach Image
4 Star
Hotel Guest Rating: 8.4/10
4525 Collins Avenue
Miami Beach, FL 33140

Hotel Guest Rating for Eden Roc Miami Beach in Miami

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Based on 270 reviews from guests who stayed at the
Eden Roc Miami Beach
Overall Quality Score
user rating 8.4.0
8.4
Hotel Cleanliness
user rating 8.8.0
8.8
Hotel Staff
user rating 8.4.0
8.4
Location of Hotel
user rating 8.7.0
8.7
Hotel Dining
user rating 8.1.0
8.1
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Hotel Guest Reviews of the Eden Roc Miami Beach

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Young Children
Sean from Rochester, NY
May 18, 2016
Family Traveling with Young Children
8.0
I thought it was Ok
It was average
Family Traveling with Young Children
Verified Hotel Guest from Virginia Beach, VA
March 30, 2016
Family Traveling with Young Children
5.0
Rooms are lovely, large...and ocean views are very nice. Lobby and grounds have been very nicely remodeled
The customer experience was noticeably poor. The staff say the right things, but aren't empowered to resolve problems...and don't end up making things right. Had to seemingly fight for everything...chairs by the pool, getting food delivered timely, etc.
Family Traveling with Young Children
Ilia from Thornhill, Canada
December 29, 2015
Family Traveling with Young Children
10.0
Location, atmosphere. Stuff very helpful and friendly.
Construction , room cleaning service ppl didnt understand us well
Family Traveling with Young Children
Verified Hotel Guest from Miami, FL
July 7, 2015
Family Traveling with Young Children
4.0
The location of the Hotel is spectacular very nice beach
1. Hotel undergoing renovations & no one said anything prior to arrival. 2. Room was not cleaned correctly found items from prior guest on floor & next to bed 3. Found hair in bathtub that was not ours 4. requested rollaway recieved it at 2am
Family Traveling with Young Children
Nicola from New York, NY
June 24, 2015
Family Traveling with Young Children
10.0
Staff amazing
Construction going on loud noise all day !
Family Traveling with Young Children
Verified Hotel Guest from Blacksburg, VA
May 26, 2015
Family Traveling with Young Children
8.0
The pool area was beautiful, when we visited there was more than enough seating. Our room was amazing and even though we didn't have a balcony, we had a cool view where we could see the city, canal and the ocean. My 4 year old loved it.
There's no inexpensive food at the hotel. Breakfast is $30/person which is ridiculous. It's a far better deal to grab an Uber and leave the property. Instead of spending $17 per drink at the overpriced bar, order a virgin drink and add your own liquor.
Family Traveling with Young Children
Verified Hotel Guest from Harrison, NJ
May 5, 2015
Family Traveling with Young Children
10.0
The breakfast buffet
Separate charge for the pool use
Family Traveling with Young Children
Verified Hotel Guest from Alpharetta, GA
December 27, 2014
Family Traveling with Young Children
8.0
Location is awesome
The prices for breakfast and parking
Family Traveling with Young Children
James from Imperial, CA
September 12, 2014
Family Traveling with Young Children
8.0
Upgraded to a suite.. it was fantastic everyone was super friendly and help full
No mini bar
Reviews of Eden Roc Miami Beach
(1 - 9 of 9 family with young children reviews)
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