The Concourse Hotel At LAX-A Hyatt Affiliated Hotel

The Concourse Hotel At LAX-A Hyatt Affiliated Hotel

The Concourse Hotel At LAX-A Hyatt Affiliated Hotel Image
3 Star
Hotel Guest Rating: 6.2/10
6225 West Century Boulevard
Los Angeles, CA 90045

Hotel Guest Rating for The Concourse Hotel At LAX-A Hyatt Affiliated Hotel in Los Angeles

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Based on 1654 reviews from guests who stayed at the
The Concourse Hotel At LAX-A Hyatt Affiliated Hotel
Overall Quality Score
user rating 6.2.0
6.2
Hotel Cleanliness
user rating 6.7.0
6.7
Hotel Staff
user rating 7.2.0
7.2
Location of Hotel
user rating 8.0.0
8.0
Hotel Dining
user rating 6.6.0
6.6
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Hotel Guest Reviews of the The Concourse Hotel At LAX-A Hyatt Affiliated Hotel

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Verified Hotel Guest from Bogota, Colombia
July 27, 2015
Staff cordiality
Verified Hotel Guest from Goleta, CA
July 27, 2015
Only location and shuttle bus were my expectations.
Solo Traveler
Verified Hotel Guest from Columbus, GA
July 27, 2015
Solo Traveler
3.0
The room looked nothing like the one pictured. Damp carpet, electric outlets didn't work, only one lamp on one bedside table. Rooms are not updated, and bare minimum. Valet service overpriced
Verified Hotel Guest from Santa Maria, CA
July 25, 2015
6.0
Right at the airport. Shuttle every 5 min. Staff was kind at every turn.
No pool! That was a big bummer for the kids. Nothing whatsoever as happy hour or specials at lounge. Just vey expensive food. The hotel has you stuck because you cannot get food by walking around. We just,had food delivered.

Parking is some other company next door, they are very strict on the parking program, so make sure you understand their program.

Family Traveling with Teens
Verified Hotel Guest from Tucson, AZ
July 21, 2015
Family Traveling with Teens
5.0
Entering hotel is nice. Lobby clean.
Room needs fixing up. TV is old. Wall paper was coming unglued. Bathroom old looking. The price to pay for parking should be enough to for TVs in room and wallpaper.
Verified Hotel Guest from Lincolnwood, IL
July 21, 2015
6.0
The first three nights were pleasant. The room was clean. The remaining two nights were terrible. The room was not cleaned, run out of towels, the air conditioner failed to work.

Not enough employees to attend to the needs of so many guests. The hall ways never vacuumed, food crumbs all over. This hotel is in transition.

Family Traveling with Teens
Verified Hotel Guest from Fresno, CA
July 21, 2015
Family Traveling with Teens
5.0
The hotel was as close to LAX as you could get. We received a comped breakfast for the loud early morning construction that started at 6 am (see below).
At 6am the crew doing the hotel renovation started....waking us up. We were not told of the conversion from another brand. This basically killed our attempt at a good night's sleep.
Solo Traveler
Marcy from Chicago, IL
July 20, 2015
Solo Traveler
10.0
So, there's nothing spectacular about the rooms (though I had an interesting view of the airport), but the staff at this hotel are extremely friendly and helpful. The food is quite good and I enjoyed the wine list (better than average).
Couple
Shane from Brooklyn, NY
July 18, 2015
Couple
8.0
The hospitality
TV didn't work
Couple
Verified Hotel Guest from Austell, GA
July 17, 2015
Couple
5.0
Concierge was helpful.
One of the double beds in our initial room had lots hair on the breeding. Whille waiting for a new room there were two other customers that were complaining of housekeeping issues.
Reviews of The Concourse Hotel At LAX-A Hyatt Affiliated Hotel
(1 - 10 of 203 reviews)
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