Quality Inn & Suites Matthews

Quality Inn & Suites Matthews

Quality Inn & Suites Matthews Image
2 and 1/2 Star
Hotel Guest Rating: 8.4/10
13470 E Independence Blvd
Matthews, NC 28105

Hotel Guest Rating for Quality Inn & Suites Matthews in Matthews

# 2 of 11 hotels in Matthews
Based on 251 reviews from guests who stayed at the
Quality Inn & Suites Matthews
Overall Quality Score
user rating 8.4.0
8.4
Hotel Cleanliness
user rating 8.6.0
8.6
Hotel Staff
user rating 8.9.0
8.9
Location of Hotel
user rating 8.2.0
8.2
Hotel Dining
user rating 6.4.0
6.4
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Hotel Guest Reviews of the Quality Inn & Suites Matthews

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Tamekia from Williamston, SC
May 20, 2015
8.0

This guest did not leave comments about this hotel.

Business Traveler
Verified Hotel Guest from Cary, NC
May 20, 2015
Business Traveler
5.0

This guest did not leave comments about this hotel.

Senior Travelers
Joseph from Riverview, FL
May 15, 2015
Senior Travelers
10.0
Very friendly staff. Quiet room.
Found nothing to dislike.
Family Traveling with Young Children
Verified Hotel Guest from East Point, GA
April 22, 2015
Family Traveling with Young Children
9.0
staff was friendly
it was on a busy road and difficult to get out of at times
Family Traveling with Young Children
Michael from Wilmington, NC
April 14, 2015
Family Traveling with Young Children
7.0
Good location, easy to get to where I was going.
Found numerous bugs in the room. Thought they were roaches, the front desk told me "Oh no they are just water bugs, no big deal". Not quite the answer I was expecting.
Business Traveler
Verified Hotel Guest from Carolina Beach, NC
March 27, 2015
Business Traveler
4.0
The breakfast was the ONLY positive.
The shower head was broken, the room smelled awful, the bed sheets were stained, the location felt unsafe (there are about 15 posted signs that read "We are not responsible for theft to your vehicle") spend a few extra dollars and stay elsewhere!
Couple
Verified Hotel Guest from Raleigh, NC
March 20, 2015
Couple
7.0
Na
Did not have microwave in room
Family Traveling with Young Children
Verified Hotel Guest from Morrisville, NC
March 17, 2015
Family Traveling with Young Children
5.0
Cleanliness
1. Access to Main Lobby and dinning Space - You have to get out of the building for access. Quite a walk, for Bad weather 2. We were given King Bed for 2 Adults + 1 child - When requested for Double beds, they were willing to change for $20 per night.
Family Traveling with Teens
Verified Hotel Guest from Palmetto, GA
March 16, 2015
Family Traveling with Teens
8.0
Location near ice rink. The burritos at the breakfast bar!
The mattresses need to be replaced or at least turned.
Group Traveler
Andrea from Jacksonville, FL
March 7, 2015
Group Traveler
9.0
Customer Service was great- especially the night guy with the glasses (can't remember his name)! The rooms are clean and comfortable. The common areas are updated and well kept.
There is no elevator to the second floor. The toilet, at times, did not want to flush properly.
Reviews of Quality Inn & Suites Matthews
(1 - 10 of 143 reviews)
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