Quality Hotel Mermaid Waters

Quality Hotel Mermaid Waters

Quality Hotel Mermaid Waters Image
4 Star
Hotel Guest Rating: 5.0/10
Corner Markeri St & Sunshine
Mermaid Beach, Gold Coast

Hotel Guest Rating for Quality Hotel Mermaid Waters in Gold Coast

# 7 of 102 hotels in Gold Coast
Based on 1 review from guests who stayed at the
Quality Hotel Mermaid Waters
Overall Quality Score
user rating 5.0.0
5.0
Hotel Cleanliness
user rating 9.0.0
9.0
Hotel Staff
user rating 6.0.0
6.0
Location of Hotel
user rating 9.0.0
9.0
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Hotel Guest Reviews of the Quality Hotel Mermaid Waters

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Yugo from Cambridge, MA
May 27, 2013
Couple
5.0
Friendly staff.
Definitely not up to four star standards. It would have been perfectly acceptable as a two or three star hotel. The problem with the standing shower overflowing is forgivable, but the staff's relative nonchalance about it was disappointing.

While adequate, this hotel is NOT a four star establishment - possibly 2 or 3 at best. The furnishings are dated and mid-range, the towels and linens are coarse, and simple additional items (like requesting extra towels) costs extra. It reminds me of a basic motel that aspires to luxury status by upgrading some things, but not the basic penny-pinching philosophy. At first, the hotel was unable to locate our reservation through Priceline which we made about 45 minutes prior - though they found it on another computer system after we insisted we had paid. We had to request a change of rooms because the standing shower drain was clogged, causing water to overflow over the low threshold into the main bathroom area (where there was fortunately a second drain). No compensating gesture was made. ...read more

Reviews of Quality Hotel Mermaid Waters
(1 - 1 of 1 review)
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