PORTOLA HOTEL AND SPA

PORTOLA HOTEL AND SPA

PORTOLA HOTEL AND SPA Image
4 Star
Hotel Guest Rating: 8.3/10
2 Portola Plaza
Monterey, CA 93940

Hotel Guest Rating for PORTOLA HOTEL AND SPA in Monterey

# 4 of 65 hotels in Monterey
Based on 586 reviews from guests who stayed at the
PORTOLA HOTEL AND SPA
Overall Quality Score
user rating 8.3.0
8.3
Hotel Cleanliness
user rating 9.0.0
9.0
Hotel Staff
user rating 8.5.0
8.5
Location of Hotel
user rating 9.2.0
9.2
Hotel Dining
user rating 8.3.0
8.3
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Hotel Guest Reviews of the PORTOLA HOTEL AND SPA

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
David from Fairbanks, AK
July 18, 2016
6.0
Very dissappointed hotel was under construction and we were not told. I will not use your service again.
Couple
Tania from San Marcos, CA
July 18, 2016
Couple
2.0
Location
Staff was unfriendly. Parking was horrible. Certainly not a 4 star. Room facing construction and they started pounding early in the morning. Should warn all customers and give them options to relocate to more quiet sections. Pool was very small.
Couple
Verified Hotel Guest from Halifax, Canada
July 14, 2016
Couple
8.0

This guest did not leave comments about this hotel.

Family Traveling with Young Children
Verified Hotel Guest from Oakland, CA
July 12, 2016
Family Traveling with Young Children
3.0
Location
Parking is confusing and the house keeping knocking on your door early in the morn like 9am.
Couple
Verified Hotel Guest from Windsor, CA
July 9, 2016
Couple
8.0

This guest did not leave comments about this hotel.

Family Traveling with Young Children
Verified Hotel Guest from San Francisco, CA
July 6, 2016
Family Traveling with Young Children
3.0

This guest did not leave comments about this hotel.

Family Traveling with Young Children
Verified Hotel Guest from Costa Mesa, CA
July 4, 2016
Family Traveling with Young Children
10.0

This guest did not leave comments about this hotel.

Couple
Caridad from Miami, FL
July 3, 2016
Couple
10.0
Location and cleanliness.
Group Traveler
Verified Hotel Guest from Fairfield, CA
June 28, 2016
Group Traveler
2.0
Close to walking path to aquarium. About 30 minute walk.
Actual charge to the credit card is $50 more than the printed bill. I called and was told "That's an incidental fee. Weren't you told that at the front desk? It will be refunded." The room was left in good condition. No damage. No extras.
Couple
Verified Hotel Guest from Redwood City, CA
June 27, 2016
Couple
5.0
It's was clean
We had to pay for parking and make a deposit , for the amount paid you would think parking was free and j understand holding the card but to actually charge it is not good
Reviews of PORTOLA HOTEL AND SPA
(1 - 10 of 166 reviews)
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