Portola Hotel & Spa At Monterey Bay

Portola Hotel & Spa At Monterey Bay in Monterey

Portola Hotel & Spa At Monterey Bay

Portola Hotel & Spa At Monterey Bay Image
4 Star
Hotel Guest Rating: 8.5/10
2 Portola Plaza
Monterey, CA 93940

Hotel Guest Rating for Portola Hotel & Spa At Monterey Bay in Monterey

# 5 of 64 hotels in Monterey
Based on 443 reviews from guests who stayed at the
Portola Hotel & Spa At Monterey Bay
Overall Quality Score
user rating 8.5.0
8.5
Hotel Cleanliness
user rating 9.1.0
9.1
Hotel Staff
user rating 8.6.0
8.6
Location of Hotel
user rating 9.2.0
9.2
Hotel Dining
user rating 8.3.0
8.3
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Hotel Guest Reviews of the Portola Hotel & Spa At Monterey Bay

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Group Traveler
Verified Hotel Guest from Burlingame, CA
February 24, 2015
Group Traveler
10.0
It was very close to everything. Walking distance from the ward, cannery row and restaurants. The hotel employees were very nice and helpful.
Solo Traveler
Verified Hotel Guest from Fresno, CA
February 10, 2015
Solo Traveler
10.0
The hotel exceeded my expectations. The hotel grounds were beautiful and clean. The customer service went above and beyond.
They gave me a handicapped room which was a little strange.

The hotel is in a fantastic location! Walking distance from everything you would want to see in Monterey. Beautiful scenic walking paths.

Couple
Jesse from Fremont, CA
February 9, 2015
Couple
10.0
They give cookies out..that's a winner in my book..loved location
Hmmm there was nothing major I did not like
Couple
Verified Hotel Guest from Salinas, CA
January 28, 2015
Couple
10.0

This guest did not leave comments about this hotel.

Family Traveling with Young Children
Jack from Othello, WA
January 28, 2015
Family Traveling with Young Children
9.0
Perfect location within walking distance to all the great restaurants and shops by Fisherman's Wharf and Monterey downtown. Front desk receptionists were very nice and greeted us with delicious chocolate chip cookies. Brewpub was nice.
Room was a little small for a 4 star hotel. Pool was also small.
Family Traveling with Young Children
Yuyi from Castro Valley, CA
January 23, 2015
Family Traveling with Young Children
9.0
Good location, clean room, friednly and helpful staff
The parking is in anothet building, if u have lots of luggage like us, it would some work if u choose self park. If it is a rainy day, it will be bad for walking around
Couple
Steven from Manteca, CA
January 22, 2015
Couple
10.0
The hotel location was perfect!

I found out this is a pet friendly hotel too, bonus!

Couple
Edward from Gilroy, CA
January 20, 2015
Couple
10.0
Very friendly staff. They were they to serve and help you.
Family Traveling with Teens
Verified Hotel Guest from Rocklin, CA
January 17, 2015
Family Traveling with Teens
10.0
Location, grounds, restaurants, room quality, great staff, yummy scratch made warm cookies
Nothing
Family Traveling with Young Children
Jennifer from Bellevue, WA
January 5, 2015
Family Traveling with Young Children
10.0
Beautiful room, nice pool, great restaurant and friendly service.
Reviews of Portola Hotel & Spa At Monterey Bay
(1 - 10 of 73 reviews)
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