Point Plaza Suites at City Center

Point Plaza Suites at City Center

Point Plaza Suites at City Center Image
2 and 1/2 Star
Hotel Guest Rating: 6.6/10
950 J. Clyde Morris Blvd.
Newport News, VA 23601

Hotel Guest Rating for Point Plaza Suites at City Center in Newport News

# 13 of 34 hotels in Newport News
Based on 246 reviews from guests who stayed at the
Point Plaza Suites at City Center
Overall Quality Score
user rating 6.6.0
6.6
Hotel Cleanliness
user rating 6.8.0
6.8
Hotel Staff
user rating 7.7.0
7.7
Location of Hotel
user rating 7.5.0
7.5
Hotel Dining
user rating 7.8.0
7.8
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Hotel Guest Reviews of the Point Plaza Suites at City Center

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Young Children
Alecia from Silver Spring, MD
July 19, 2016
Family Traveling with Young Children
7.0
Needs to be updated cleaning staff is awful the owner needs to invest a little money into the hotel it is a nice place and could get better business. Contractors live there and breakfast could have been a bit better
Business Traveler
Ronnie from Gaffney, SC
July 19, 2016
Business Traveler
5.0
location
there were 4 in a double room but only 3 swets of towels. when i asked for more towels on the day of arrival i was told that there were none.when i inquired the next morning i was told that we had to wait until housekeeping came in.
Senior Travelers
Verified Hotel Guest from Lexington Park, MD
July 14, 2016
Senior Travelers
1.0
pool was warm and available
Horrible desk service- could not answer basic questions. Doors to get out or it locked when they should be open. Fire hazard. Crime ridden- friend had her purse stolen out of her car, wallet found in dumpster. Drunk quests hanging out of windows 9am
Carlos from Dendron, VA
June 30, 2016
10.0
Location
No
Couple
Hannon from Hardy, VA
June 22, 2016
Couple
4.0
Great location
We have stayed at this motel on and off for years. It has deteriorated rapidly and has, unfortunately, moved onto our "Only if critical situation" to stay there.
Business Traveler
Verified Hotel Guest from Roanoke, VA
June 12, 2016
Business Traveler
4.0
The location was very convenient for the purpose of my trip. Cable TV was included but there were issues. WIFI was included as well. I chose to not use it.
Problems with TV, Drain was inadequate in tub/shower. There was a noticeably strong smell of cigarette smoke in the area of my room (non smoking )
Couple
Tamara from Clearwater, FL
May 18, 2016
Couple
6.0
Location
Pool area needs to be cleaned up and ventilation.
Solo Traveler
John from Alexandria, VA
May 14, 2016
Solo Traveler
8.0
Breakfast, suites
Tvs
Solo Traveler
Verified Hotel Guest from Colonial Heights, VA
May 6, 2016
Solo Traveler
10.0
The staff and pool
Older tube TV
Family Traveling with Young Children
Teah from Dearborn, MI
April 14, 2016
Family Traveling with Young Children
3.0
There is a fridge and microwave.
The breakfast was not good. They don't circulate the water in the pool so there is a slimy film on the surface. The rooms were ok but we kept worrying about bed bugs. They had to change our room 3 times for various reasons.
Reviews of Point Plaza Suites at City Center
(1 - 10 of 53 reviews)
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