Palace Hotel, A Luxury Collection Hotel, San Francisco

Palace Hotel, A Luxury Collection Hotel, San Francisco

Palace Hotel, A Luxury Collection Hotel, San Francisco Image
5 Star
Hotel Guest Rating: 8.6/10
2 New Montgomery Street
San Francisco, CA 94105
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Hotel Guest Rating for Palace Hotel, A Luxury Collection Hotel, San Francisco in San Francisco

# 20 of 251 hotels in San Francisco
Based on 305 reviews from guests who stayed at the
Palace Hotel, A Luxury Collection Hotel, San Francisco
Overall Quality Score
user rating 8.6.0
8.6
Hotel Cleanliness
user rating 9.0.0
9.0
Hotel Staff
user rating 8.8.0
8.8
Location of Hotel
user rating 9.2.0
9.2
Hotel Dining
user rating 8.1.0
8.1
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Hotel Guest Reviews of the Palace Hotel, A Luxury Collection Hotel, San Francisco

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Solo Traveler
Verified Hotel Guest from Martinez, CA
July 11, 2017
Solo Traveler
7.0
The location was great for my needs that weekend.
The room was pretty compact for having a king bed, also when I opened the curtains, I was face to face with the person around the corner from me. Old hotel has character, but not sound proof at all, kids running the hall at 7:30am was not ideal.
Solo Traveler
Jonathan from Pasadena, CA
July 10, 2017
Solo Traveler
10.0
Location was ideal. It is immediately adjacent to a major transit. Which connects to both the regional BART system, and also all of the local MUNI subway and cable car routes. Walking distance to the Embarcadero. Stunningly gorgeous interior.
Had difficulty controlling the temperature in my room.
Couple
Kasra from Ruston, LA
July 8, 2017
Couple
9.0
The A/C was not working properly and the shower taps were not working as they supposed to. It took 30s for the water temperature to change after you twist tap.
Senior Travelers
Verified Hotel Guest from El Monte, CA
July 6, 2017
Senior Travelers
10.0
The Hotel in general was perfect.
Some doors, once you went out you could not get back in the same way, had to go around to other door.
Couple
Verified Hotel Guest from New York, NY
July 4, 2017
Couple
10.0
Location. Beautiful hotel
Bathrobes & slippers not in room when arrived. Called front desk & they sent. Bathroom only one sink & no counter space no dresser of drawers no where to put clothes except closet
Solo Traveler
Stefanie from Glendale, CA
July 3, 2017
Solo Traveler
10.0
The glamour , beauty, history , continental breakfast
Confusion of getting continental breakfast
Solo Traveler
Verified Hotel Guest from Newport Beach, CA
June 13, 2017
Solo Traveler
10.0

This guest did not leave comments about this hotel.

Family Traveling with Young Children
Verified Hotel Guest from Chanhassen, MN
June 13, 2017
Family Traveling with Young Children
9.0

This guest did not leave comments about this hotel.

Verified Hotel Guest from Santa Cruz, CA
May 19, 2017
10.0

This guest did not leave comments about this hotel.

Solo Traveler
Alexis from West Hollywood, CA
May 9, 2017
Solo Traveler
10.0
Beautiful Hotel. Excellent Service. The pictures of the rooms online match the rooms in real life. I would recommend anyone stay here... single people to families, all ages.
Reviews of Palace Hotel, A Luxury Collection Hotel, San Francisco
(11 - 20 of 96 reviews)
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