Moon Palace Resort - All Inclusive

Moon Palace Resort - All Inclusive

Moon Palace Resort - All Inclusive Image
4 and 1/2 Star
Hotel Guest Rating: 8.2/10
Carretera Cancun-Chetumal Km 340
Cancun 77500
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Hotel Guest Rating for Moon Palace Resort - All Inclusive in Cancun

# 22 of 201 hotels in Cancun
Based on 20 reviews from guests who stayed at the
Moon Palace Resort - All Inclusive
Overall Quality Score
user rating 8.2.0
8.2
Hotel Cleanliness
user rating 8.6.0
8.6
Hotel Staff
user rating 8.7.0
8.7
Location of Hotel
user rating 8.0.0
8.0
Hotel Dining
user rating 6.5.0
6.5
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Hotel Guest Reviews of the Moon Palace Resort - All Inclusive

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Verified Hotel Guest from Arlington, VA
July 7, 2017
8.0
Staff, location, amenities
Food was not up to standards
Couple
Darrell from Chattanooga, TN
April 27, 2017
Couple
10.0
This was the best hotel I have ever stay at. The people and the stuff was really nice. I coming back next year.
No
Couple
Verified Hotel Guest from Patterson, NY
February 9, 2017
Couple
9.0
The food was amazing.
The beach is not great. Water is a little murky.
Couple
Elizabeth from Dousman, WI
January 23, 2017
Couple
8.0
They did not seem to clean up the trash. There were cups at the bottom of the pools and trash all around. It was a great family resort but not a good option for a couple trying to get away.
Antoine from Lindale, TX
September 21, 2016
9.0
The service was amazing
Margaritas at Sunrise not so good. Difficult to get wash cloths
Verified Hotel Guest from Montgomery, TX
April 30, 2016
8.0
Great food, golf coursequipment, beds and clean.
Don't do the timeshare presentation, it's a waste of time. Liquor wasn't top shelf, they were refilling the bottles with low level liquor.
Couple
Verified Hotel Guest from Philadelphia, PA
April 13, 2016
Couple
7.0
Service was by the staff was top notch
Not enough chairs on the beach, food was under par
Couple
Verified Hotel Guest from West Bloomfield, MI
February 6, 2016
Couple
10.0

This guest did not leave comments about this hotel.

Family Traveling with Young Children
Verified Hotel Guest from Brooklyn, NY
January 30, 2016
Family Traveling with Young Children
10.0
Beautiful hotel..staff was great, facilities were great,spa was great, shows were great, we had a fantastic time! Kids had a great time..staff were very attentive towards them
Mosquitos were out in full force..time share salesmen were a little pushy
Group Traveler
Agnes from New York, NY
September 8, 2015
Group Traveler
9.0
The hotel was well maintained, clean, staff friendly and attentive to our needs..my daughter and I went down for a wedding .The property is expansive and we wanted a room change to be near the other guests attending the event. Change was made easily
The beach was unaccessible because of seaweed and algae. You could walk on beach but unable to go in the water.
Reviews of Moon Palace Resort - All Inclusive
(1 - 10 of 10 reviews)
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