Moon Palace Cancun - All Inclusive

Moon Palace Cancun - All Inclusive

Moon Palace Cancun - All Inclusive Image
4 and 1/2 Star
Hotel Guest Rating: 8.3/10
Carretera Cancun-Chetumal Km 340
Cancun 77500

Hotel Guest Rating for Moon Palace Cancun - All Inclusive in Cancun

# 25 of 201 hotels in Cancun
Based on 21 reviews from guests who stayed at the
Moon Palace Cancun - All Inclusive
Overall Quality Score
user rating 8.3.0
8.3
Hotel Cleanliness
user rating 8.6.0
8.6
Hotel Staff
user rating 8.8.0
8.8
Location of Hotel
user rating 8.0.0
8.0
Hotel Dining
user rating 6.5.0
6.5
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Hotel Guest Reviews of the Moon Palace Cancun - All Inclusive

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Young Children
Verified Hotel Guest from Ashburn, VA
December 26, 2017
Family Traveling with Young Children
9.0
Well spread out Great staff Activities/Shows
Too much walking or waiting for golf carts The resort credit is pretty much useless (except for spa)
Verified Hotel Guest from Arlington, VA
July 7, 2017
8.0
Staff, location, amenities
Food was not up to standards
Couple
Darrell from Chattanooga, TN
April 27, 2017
Couple
10.0
This was the best hotel I have ever stay at. The people and the stuff was really nice. I coming back next year.
No
Couple
Verified Hotel Guest from Patterson, NY
February 9, 2017
Couple
9.0
The food was amazing.
The beach is not great. Water is a little murky.
Couple
Elizabeth from Dousman, WI
January 23, 2017
Couple
8.0
They did not seem to clean up the trash. There were cups at the bottom of the pools and trash all around. It was a great family resort but not a good option for a couple trying to get away.
Antoine from Lindale, TX
September 21, 2016
9.0
The service was amazing
Margaritas at Sunrise not so good. Difficult to get wash cloths
Verified Hotel Guest from Montgomery, TX
April 30, 2016
8.0
Great food, golf coursequipment, beds and clean.
Don't do the timeshare presentation, it's a waste of time. Liquor wasn't top shelf, they were refilling the bottles with low level liquor.
Couple
Verified Hotel Guest from Philadelphia, PA
April 13, 2016
Couple
7.0
Service was by the staff was top notch
Not enough chairs on the beach, food was under par
Couple
Verified Hotel Guest from West Bloomfield, MI
February 6, 2016
Couple
10.0

This guest did not leave comments about this hotel.

Family Traveling with Young Children
Verified Hotel Guest from Brooklyn, NY
January 30, 2016
Family Traveling with Young Children
10.0
Beautiful hotel..staff was great, facilities were great,spa was great, shows were great, we had a fantastic time! Kids had a great time..staff were very attentive towards them
Mosquitos were out in full force..time share salesmen were a little pushy
Reviews of Moon Palace Cancun - All Inclusive
(1 - 10 of 10 reviews)
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