Hotels in Miami

Mayfair Hotel And Spa

Mayfair Hotel And Spa

Mayfair Hotel And Spa Image
4 Star
Hotel Guest Rating: 7.8/10
3000 Florida Avenue
Coconut Grove, FL 33133
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Hotel Guest Rating for Mayfair Hotel And Spa in Miami

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Based on 323 reviews from guests who stayed at the
Mayfair Hotel And Spa
Overall Quality Score
user rating 7.8.0
7.8
Hotel Cleanliness
user rating 8.0.0
8.0
Hotel Staff
user rating 7.9.0
7.9
Location of Hotel
user rating 8.8.0
8.8
Hotel Dining
user rating 8.1.0
8.1
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Hotel Guest Reviews of the Mayfair Hotel And Spa

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Verified Hotel Guest from Brookin, ME
April 12, 2014
Couple
10.0
The Mayfair has great character, lovely spaces, our suite was huge, the rooftop pool was wonderful, and the staff were very nice.
The couch and chair cushions did smell of mildew...need replacing.
Family Traveling with Young Children
Verified Hotel Guest from Grand Blanc, MI
April 7, 2014
Family Traveling with Young Children
7.0
I like the location most, it is in beautiful place close to many restaurants and shops.
There is no free parking, parking cut numerous amount from my budget trip. Also the hotel under construction.

Looks it was a good hotel in the past, it is clear that the hotel is old but remodeling is not bad.

Couple
Verified Hotel Guest from Akron, OH
March 21, 2014
Couple
9.0
The rooftop pool was great! Perfect space and comfy lounge chairs!
They were doing construction and the balcony in our room was totally unusable and torn up. There was dust everywhere and 4 garbage cans of full of stones on our balcony. They also started drilling and working on our balcony at 8:30 a.m.!

Once the renovations at this hotel are complete it will be very nice! The bed was large and comfy. The room and bathroom were very large too and modernly decorated. Our favorite aspect of this hotel was the rooftop pool! It was great! Staff was very friendly and helpful! We ate lunch and had drinks by the pool and they were pretty expensive. The food was good, but again expensive. But it is Miami, so it is to be expected. ...read more

Family Traveling with Young Children
Christopher from Franklin, TN
March 21, 2014
Family Traveling with Young Children
1.0
Leaving
Lost our bag why we waited for our room to be ready then claimed they never received it. Mold on windows. Cracked elevator glass (in an all glass elevator). Mold on bed sheets and dust on floor. Definitely not a 4 star hotel and unsafe for a 2 year old

Garbage

Group Traveler
Verified Hotel Guest from Fortaleza, Brazil
March 19, 2014
Group Traveler
6.0

This guest did not leave comments about this hotel.

Couple
Ariana from Killeen, TX
March 15, 2014
Couple
8.0
The openness and layout of the rooms.
There was renovation going on so the construction noises began early in the morning.

Great location with a friendly staff.

Couple
Ronald from Olathe, KS
March 13, 2014
Couple
5.0
Location
In the process of renovation -- which it needs. Room itself was ok -- balcony and deck were filthy -- broken furniture etc.

Some of the staff was arrogant and rude about checking in and using internet etc. Definitely at this point it is not a 4 star hotel. Overpriced but everything in Miami is. Misleading however in quality rating.

Solo Traveler
Albert from Miami, FL
March 10, 2014
Solo Traveler
1.0
Not much.
Second night, a man (under the influence of something) banged my door around 1 am asking me to get out of my room. He was screaming like crazy. He clearly was not a hotel guest. Could not go back to sleep. Never ever stay a this dangerous and ugly hotel.

This is not a 4 star hotel. It is old and dangerous hotel. Never stay here. Worst experience of my life. I felt my life was in danger when a man was kicking my door at 1 am asked me to leave the room. He was clearly under the influence of something. He did not seem to be a guest. Looked like a bum. I called the front desk and just told me they would send security. I could not go back to sleep. ...read more

Family Traveling with Young Children
Mike from Stacy, MN
March 10, 2014
Family Traveling with Young Children
4.0
Location...
Was not a 4 star hotel. The staff was very rude and unhelpful.
Daniel from Sao Paulo, Brazil
March 6, 2014
2.0
the size of the room, the products offered in the bathroom, the pool and the vallet service staff.
The (bad) smell of the room (mold), and the lack of respect and profissionalism of reception staff.

Was my fourth time visiting the hotel, three of them I've got a late check out. Sometime I paid half day rate and could stay until 5 pm. This time something gone wrong! I guess probably because we were priceline customers with a cheaper rate. The said manager (Ms. Raquel) refused our claim sustaining that the hotel was fully booked. I said that I wanna pay for it. Even though she refused. When I show her lots of rooms available thru the internet, saying that was a lie she threat me with the security saying that from 1 pm to 2 pm she would charge half day and after any minute after 2 pm were full day rate. I tried a 30 minutes request and again she said would charged me.I asked to talk to the manager from 9 am to 1:30 pm and she refused to call him, saying that she was the manager in charge (but first she said she was the manager). The funny part was that we were packing our stuff and the house keeping supervisor knock at the door offering a late check out. When I told her waht happen in the reception she lamented showing surprise with the denial. I travel 5 continents in touch with different cultures, and these was one of my worst experiences. She don't represent the american hospitality. But I just can't believe that this manager allows this kind of behavior from the staff. Was my fourth and last time on the hotel. Never ever again. I felt treated as a criminal. With the denials, the arrogance and the worst, a threat of calling the securities because I show her lie. My question is: Where's the manager of this hotel?! Whis is this kind of person dealing with customers? decadent hotel with a messy staff. ...read more

Reviews of Mayfair Hotel And Spa
(1 - 10 of 196 reviews)
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