Norfolk Waterside Marriott

Norfolk Waterside Marriott

Norfolk Waterside Marriott Image
3 and 1/2 Star
Hotel Guest Rating: 8.6/10
235 E Main St
Norfolk, VA 23510

Hotel Guest Rating for Norfolk Waterside Marriott in Norfolk

# 5 of 32 hotels in Norfolk
Based on 282 reviews from guests who stayed at the
Norfolk Waterside Marriott
Overall Quality Score
user rating 8.6.0
8.6
Hotel Cleanliness
user rating 9.0.0
9.0
Hotel Staff
user rating 8.8.0
8.8
Location of Hotel
user rating 9.1.0
9.1
Hotel Dining
user rating 8.6.0
8.6
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Hotel Guest Reviews of the Norfolk Waterside Marriott

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Group Traveler
Verified Hotel Guest from Lynchburg, VA
June 9, 2015
Group Traveler
8.0
location and Shula's restaurant on main floor.
Housekeeping was just plain terrible. Room was properly cleaned 1 of the 3 nights.

Hotel was very busy for Norfolk Harborfest, however the hotel knew they were booked they didn't bother to increase staff for cleaning of the rooms. Instead they just ignored cleaning of the rooms unless you called and complained. I am looking forward to the new Hilton opening in 2017 next door. I would certainly stay again but I would call hotel management every morning and demand that my room be cleaned or request partial refund of my hotel rate. Outside of the housekeeping this is one of the better hotels in the area and the location is awesome. Very good experience with the valet parking staff. They were very helpful, busy and had service with a smile. Breakfast buffet is very good as well as the Shula's steak house (get the filet mignon tips off the appetizer menu and a wedge salad) . Highly recommend the bartender. Amazing drinks and great stories. ...read more

Couple
Anthony from Benson, NC
May 28, 2015
Couple
10.0
The hospitality was excellent.
Everything was wonderful.

The room was very nice and had plenty of room.

Family Traveling with Teens
Verified Hotel Guest from Raleigh, NC
May 19, 2015
Family Traveling with Teens
9.0
The location and environment.
The rooms didn't have free WIFI. There wasn't a refrigerator or microwave. You have to pay for parking in the deck.
Solo Traveler
Verified Hotel Guest from Orlando, FL
March 6, 2015
Solo Traveler
3.0
Hotel bar staff, valet staff
They overcharged me for each night, claiming that I have to call the booking agency to get it adjusted. Then they charged me valet for each night, when I notified them that I took the car out of valet after one day. I can't get a hold of them to fix it.
Solo Traveler
Verified Hotel Guest from Vallejo, CA
February 26, 2015
Solo Traveler
10.0
Great location. Friendly front desk. Clean nice room! Loved my stay here. Highly recommended! Best hotel in Norfolk.
A bit pricey.
Solo Traveler
Anthony from Alexandria, VA
February 24, 2015
Solo Traveler
10.0
This Hotel was best in Downtown Norfolk, and i can't see myself staying at another hotel whenever i'm in town.
Ellen from Rockville, MD
January 20, 2015
10.0

This guest did not leave comments about this hotel.

Couple
Gardner from Philadelphi, PA
January 6, 2015
Couple
7.0
Jacuzzi was out of service. I would expect a hotel of this caliber to make some attempt to rectify this issue.
Couple
Ashley from Newport News, VA
December 25, 2014
Couple
8.0

This guest did not leave comments about this hotel.

Elaine from Stuarts Draft, VA
December 16, 2014
8.0
Location and view of the Elizabeth River.
Mattresses sunk in the middle -- they are in need of replacement.

Very nice place. I definitely return.

Reviews of Norfolk Waterside Marriott
(1 - 10 of 58 reviews)
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