Hotels in Tokyo

Keio Plaza Hotel

Keio Plaza Hotel

Keio Plaza Hotel Image
4 Star
Hotel Guest Rating: 9.2/10
2-2-1 Nishi-Shinjuku Shinjuku-Ku
Shinjuku, Tokyo

Hotel Guest Rating for Keio Plaza Hotel in Tokyo

# 10 of 561 hotels in Tokyo
Based on 9 reviews from guests who stayed at the
Keio Plaza Hotel
Overall Quality Score
user rating 9.2.0
9.2
Hotel Cleanliness
user rating 9.2.0
9.2
Hotel Staff
user rating 9.3.0
9.3
Location of Hotel
user rating 9.4.0
9.4
Hotel Dining
user rating 8.8.0
8.8
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Hotel Guest Reviews of the Keio Plaza Hotel

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Teens
Verified Hotel Guest from Fpo, AP
July 30, 2013
Family Traveling with Teens
9.0
the bed
no

Excellent service. Very clean rooms, and a very classy place. Recommend this hotel for business and pleasure.

Couple
Jerry from Edgewood, MD
June 15, 2013
Couple
10.0
Great breakfast and location. The staff was very courteous and polite.
Couple
Verified Hotel Guest from Honolulu, HI
April 3, 2013
Couple
8.0
Room size is large for Japan. Good location.
Sporadic Wi-fi. The hotel turns off the main air conditioner for the rooms on cold days; it gets very stuffy.and the windows do not open.

The room size in the main tower is large for Japan. It's within walking distance for the department stores, transportation lines, and restaurants. The airport limousine bus stops at the hotel. The air conditioner for the rooms are turned off during cold days so it gets really stuffy. Even on warm days the air conditioner was turned off and the windows do not open. The carpet needs to be cleaned you can see a lot of stains. Also, they don't have an ice machine on the floor.you need to call room service for ice. ...read more

Business Traveler
Yuki from Oak Park, CA
May 16, 2012
Business Traveler
9.0
Great service and ideal location.
Could wait long sometimes at front.

Excellent location to enjoy Tokyo, close to Shinjuku station and all major airport have limousine bus to the door.

Couple
Peter from Encino, CA
May 24, 2010
Couple
8.0
Reasonable hotel rate. convenient transportation.
Slightly away from main shopping area, Ginza.

Pleasant and convenient location. Good public transportation.

Family Traveling with Young Children
Marc
October 1, 2008
Family Traveling with Young Children
Luxury hotel at a great price.
No shuttle bus to Shinjuku Station.

This was a great Tokyo hotel at a great price. Hotel was clean, luxurious, super courteous English-speaking staff and was the equivalent of the fancy Century Hyatt Hotel located across the street. Located about at about a 5-10 minute walk from Shinjuku Station (west side, Odakyu entrance), it is very conveniently located.

Family Traveling with Teens
Leia
October 1, 2008
Family Traveling with Teens
10.0
Excellent location and
spacious rooms.
I have nothing bad to say except it's expensive but most Tokyo hotels are.

This is a very nice hotel. The location is about a 10-12 minute walk from Shinjuku station. Rooms are spacious compared to other Tokyo hotels I've seen. I highly recommend.

Family Traveling with Young Children
Michael
August 15, 2007
Family Traveling with Young Children
9.0
The hotel has rather spacious rooms, very friendly staff and is very conveniently located. Also a plus is the convenient store.
I liked everything.

The hotel is very family friendly and very conveniently located. Public transportation can be easily accessed and several shops are very close by. For those not willing to eat in the restaurants, there's a nice convenient store in the hotel, too. The staff including baby sitter service is very friendly, and we were provided a baby bed without any extra charge upon request. The double-bed room was quite spacious for Tokyo and we had enough space for two adults and two kids including one baby. ...read more

Business Traveler
Edward
March 9, 2007
Business Traveler
10.0
Everything was precisely taken care of. Arrangements for limousine bus, travel directions, shopping suggestions, etc. were great.
I wished that the checkout was at 12 noon and not 11 a.m.

If you are looking for a quality hotel with English speaking staff and guest friendly facilities that is located in an excellent district of Tokyo, this is it. The businesses and shopping is convenient, you get a sense of the modern Japanese culture and technologies just a few steps out of the hotel. The transportation facilities are also convenient to the hotel, be it train, air, car, or walking. The hotel is located between the quiet side of Shinjuku district and the lively night scene areas but is very safe, clean and convenient. The breakfast buffet is also educational and superb as it provides Japanese cultural foods and Western breakfasts that are prepared expertly by the staff. I would highly recommend this hotel to anyone who wants guaranteed quality and facilities where one can do business, relax and then enjoy sleep on unquestionably the best mattresses found in hotels. ...read more

Reviews of Keio Plaza Hotel
(1 - 9 of 9 reviews)
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