JW Marriott Desert Ridge Resort And Spa

JW Marriott Desert Ridge Resort And Spa

JW Marriott Desert Ridge Resort And Spa Image
4 and 1/2 Star
Hotel Guest Rating: 9.3/10
5350 East Marriott Drive
Phoenix, AZ 85054

Hotel Guest Rating for JW Marriott Desert Ridge Resort And Spa in Phoenix

# 2 of 124 hotels in Phoenix
Based on 141 reviews from guests who stayed at the
JW Marriott Desert Ridge Resort And Spa
Overall Quality Score
user rating 9.3.0
9.3
Hotel Cleanliness
user rating 9.6.0
9.6
Hotel Staff
user rating 9.3.0
9.3
Location of Hotel
user rating 9.2.0
9.2
Hotel Dining
user rating 8.8.0
8.8
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Hotel Guest Reviews of the JW Marriott Desert Ridge Resort And Spa

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Verified Hotel Guest from Morgan Hill, CA
September 28, 2017
Couple
10.0
We were thrilled with the resort! Lovely pool areas, clean lobby, classy decor and comfortable rooms. We had one issue the day we checked into the resort, but it was quickly taken care of. Customer service like that is what gets you repeat customers.
A little further away from some attractions/nicer restaurants, but still worth staying here.
Solo Traveler
Rachel from Glendale, AZ
September 27, 2017
Solo Traveler
10.0
They were incredibly accommodating!! Can't wait to stay here again!!
Family Traveling with Young Children
Michele from Scottsdale, AZ
September 5, 2017
Family Traveling with Young Children
7.0
The lazy river and slide were great for the kids!
There was trash every where and tons of bees because of this. We ended up not staying the night and left early.
Verified Hotel Guest from Duncan, AZ
July 3, 2017
10.0
Hotel far exceeded expectations. Entire staff was very accomodating and has a high degree of customer service. A special note of thanks to at front desk for excellent cusotmer service.
Business Traveler
Verified Hotel Guest from Raleigh, NC
June 27, 2017
Business Traveler
10.0
The room was amazing.
The incidentals deposit is steep.
Family Traveling with Young Children
Anne from Scottsdale, AZ
June 1, 2017
Family Traveling with Young Children
10.0

This guest did not leave comments about this hotel.

Business Traveler
Verified Hotel Guest from Tucson, AZ
March 1, 2017
Business Traveler
4.0
The location was close to the conference I was attending.
Not worth the $----price. Many better hotels. Paid for a king, given 2 doubles. Registration person was rude. Couldn't cancel. Tried to order room service 2xs. Wait 45min+. Decided it was okay and salad took 2-1/2hours. Nothing like eating at 9pm.
Family Traveling with Young Children
Ken from Prescott, AZ
January 1, 2017
Family Traveling with Young Children
10.0

This guest did not leave comments about this hotel.

Solo Traveler
Carrie from East Point, GA
August 20, 2016
Solo Traveler
9.0
Employees were amazing.
It was too big and the resort fee was to much as I didnt really use any of the amenities associated with the fee. It was also very large and parking was a ways away in the 110 degree heat.
Family Traveling with Teens
Verified Hotel Guest from Coachella, CA
July 24, 2016
Family Traveling with Teens
9.0

This guest did not leave comments about this hotel.

Reviews of JW Marriott Desert Ridge Resort And Spa
(1 - 10 of 22 reviews)
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