Intercontinental Kansas City At The Plaza

Intercontinental Kansas City At The Plaza

Intercontinental Kansas City At The Plaza Image
4 Star
Hotel Guest Rating: 8.7/10
401 Ward Parkway
Kansas City, MO 64112
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Hotel Guest Rating for Intercontinental Kansas City At The Plaza in Kansas City

# 14 of 99 hotels in Kansas City
Based on 219 reviews from guests who stayed at the
Intercontinental Kansas City At The Plaza
Overall Quality Score
user rating 8.7.0
8.7
Hotel Cleanliness
user rating 9.0.0
9.0
Hotel Staff
user rating 8.9.0
8.9
Location of Hotel
user rating 9.7.0
9.7
Hotel Dining
user rating 8.7.0
8.7
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Hotel Guest Reviews of the Intercontinental Kansas City At The Plaza

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Verified Hotel Guest from Bondurant, IA
March 24, 2015
Couple
10.0
All of the staff was exceptionally helpful, welcoming, & friendly. The location was perfect!
Everything was great!
Family Traveling with Young Children
Scott from Wichita, KS
March 23, 2015
Family Traveling with Young Children
10.0
Room and view was fabulous, walking distance to the Plaza. Friendly staff was very flexible with our family's needs. Pet friendly.
Pool was closed.
Couple
Michael from Kansas City, MO
March 20, 2015
Couple
10.0
Many thanks to Nevada and the rest of the hotel staff for a wonderful weekend experience. Loved the County Club Plaza sights, the live Friday night entertainment in the lounge, and the the cheese cake selection at the breakfast buffet. Truly first class!
Couple
Verified Hotel Guest from Wichita, KS
March 18, 2015
Couple
10.0
Everything! Classy and excellent service
Solo Traveler
Verified Hotel Guest from Raymore, MO
February 17, 2015
Solo Traveler
5.0
Room was very nicely appointed, location was ideal. Staff very helpful
hotel was in dire need of updating. I would rate it a 3-3.5 star, not a 4
Couple
Verified Hotel Guest from Maryville, MO
January 29, 2015
Couple
1.0
Location and atmosphere was pleasant.
The group in the room next to us were passed out and the remaining guests yelled in the hall from 2 am - 4 am when hotel staff assisted with the yelling for "Andrew" and had to break into the room with tools. Checked out at 7am. Awaiting call from mgmt.
Couple
Verified Hotel Guest from Overland Park, KS
January 28, 2015
Couple
8.0
Its a beautiful hotel with the most spacious rooms
The am staff was extremely rude. I did not catch her name but she had some serious attitude.
Couple
Verified Hotel Guest from Louisburg, KS
January 19, 2015
Couple
8.0
Staff is beyond amazing. Everyone was very friendly and helpful. Bellmen and valet are extremely fast and courteous. Bellman even got us ice when he brought up our luggage.
This tired old hotel is in a great location, but needs a facelift to bring it back up to a 4 star. Room was not clean at all, dog and human hair everywhere. Maids may be using windex to clean the in room glasses again...
Couple
Verified Hotel Guest from Leawood, KS
January 13, 2015
Couple
10.0
I booked the room for my husband's birthday. Not only was I able to check in early to sneak in some presents, but they upgraded the room to one twice the size! In addition, they gave us free access to the concierge level. What a wonderful surprise!!
Nothing.
Business Traveler
Verified Hotel Guest from Sioux City, SD
December 17, 2014
Business Traveler
10.0
The facility was very nice and the rooms were well maintained.
Reviews of Intercontinental Kansas City At The Plaza
(1 - 10 of 70 reviews)
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