Hyatt Place Charlotte Airport/ Lake Pointe

Hyatt Place Charlotte Airport/ Lake Pointe

Hyatt Place Charlotte Airport/ Lake Pointe Image
3 Star
Hotel Guest Rating: 8.9/10
4119 South Stream Blvd
Charlotte, NC 28217

Hotel Guest Rating for Hyatt Place Charlotte Airport/ Lake Pointe in Charlotte

# 10 of 128 hotels in Charlotte
Based on 520 reviews from guests who stayed at the
Hyatt Place Charlotte Airport/ Lake Pointe
Overall Quality Score
user rating 8.9.0
8.9
Hotel Cleanliness
user rating 9.1.0
9.1
Hotel Staff
user rating 9.1.0
9.1
Location of Hotel
user rating 8.7.0
8.7
Hotel Dining
user rating 8.1.0
8.1
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Hotel Guest Reviews of the Hyatt Place Charlotte Airport/ Lake Pointe

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Business Traveler
Lisa from Saucier, MS
January 17, 2018
Business Traveler
10.0
It was clean, staff was friendly and helpful. Room was comfortable
No
Business Traveler
Verified Hotel Guest from Myrtle Beach, SC
January 12, 2018
Business Traveler
7.0
The breakfast was outstanding! The hotel is clean.
The bathroom door closes right beside front of toilet. Double beds seriously? No queen only king and double. Room backed onto elevator..heard it all day and night. Would stay at a different Hyatt if they offered queen beds.
Family Traveling with Young Children
Milton from Davenport, IA
December 31, 2017
Family Traveling with Young Children
10.0

This guest did not leave comments about this hotel.

Verified Hotel Guest from Greensboro, NC
December 30, 2017
10.0
Heat was a little hard to control
Family Traveling with Young Children
Verified Hotel Guest from Norwalk, CT
December 26, 2017
Family Traveling with Young Children
8.0
The toilets flush system need to change.
Solo Traveler
Leigh Anne from Atlanta, GA
December 12, 2017
Solo Traveler
10.0
The bed. It was phenomenal. Thankfully the Hyatt understands the need for a good nights sleep.
Hotel was undergoing renovations which is fine. Thought it was poor planning though to tie up one of 2 elevators on Sunday morning during the breakfast hours. I didn't like being on the 5th (out of 6) floor.
Michael from Port Wentworth, GA
December 5, 2017
10.0
Everything
Price
Couple
Verified Hotel Guest from Fayetteville, NC
November 13, 2017
Couple
10.0
The customer service was fantastic. As soon as a customer service rep became available, she greeted with great energy and made us feel so welcomed. She provided us with all the information with needed and just overall seemed very eager to help us.
The area available to sit and eat breakfast was a little small compared to the amount of people trying to get breakfast and just was not a comfortable setting if you do not like crowds.
Couple
Omar from Norwalk, CT
November 6, 2017
Couple
6.0
The staff
It looks dated
Business Traveler
Verified Hotel Guest from Norwalk, CT
October 23, 2017
Business Traveler
5.0
Location and restaurant within walking distance
housekeeping bug in room
Reviews of Hyatt Place Charlotte Airport/ Lake Pointe
(1 - 10 of 85 reviews)
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