Hotel Keen

Hotel Keen

Hotel Keen Image
3 Star
Hotel Guest Rating: 7.8/10
425 High Street
Palo Alto, CA 94301

Hotel Guest Rating for Hotel Keen in Palo Alto

# 10 of 22 hotels in Palo Alto
Based on 17 reviews from guests who stayed at the
Hotel Keen
Overall Quality Score
user rating 7.8.0
7.8
Hotel Cleanliness
user rating 9.1.0
9.1
Hotel Staff
user rating 8.1.0
8.1
Location of Hotel
user rating 8.9.0
8.9
Hotel Dining
user rating 6.0.0
6.0
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Hotel Guest Reviews of the Hotel Keen

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Verified Hotel Guest from Los Angeles, CA
December 28, 2017
Couple
10.0
The regular rooms are smaller - upgrade to the deluxe! It was a game changer! Complimentary breakfast was great! Lots of options...The location is also PERFECT! Right in the heart of Palo Alto.
No.
Solo Traveler
Verified Hotel Guest from Rochester, MN
November 26, 2017
Solo Traveler
8.0
Location and complimentary breakfast.
Room is very small. Light is too dim for reading.
Verified Hotel Guest from Monterey, CA
November 1, 2017
1.0
Nothing, it is not a hotel.
room is the size of a queen bed. No place for suitcase, no closet, bathroom is open to the room, tiny. It is airport sized, or like a boxcar size. If you have a suitcase, you cannot get to the bathroom. No way around it.
Couple
Verified Hotel Guest from Petaluma, CA
October 30, 2017
Couple
8.0
cleanliness
very small rooms
Solo Traveler
Verified Hotel Guest from Jefferson, LA
November 25, 2015
Solo Traveler
7.0
Location, friendliness of day staff
Night staff person was not helpful, if anything, his attitude was mostly apathetic. I was reluctant to ask him anything because he became easily annoyed during our conversation.
Couple
Verified Hotel Guest from Tustin, CA
August 6, 2015
Couple
10.0
Small but efficient, nice modern styling, free parking nearby on the weekend, and good free breakfast. Close proximity to University Ave is perfect for dining out and shopping. If you need an iron, the front desk will get you one.
The light switching was confusing. 3 switches turned on/off the same 4 light fixtures.
Business Traveler
Joanne from Raleigh, NC
May 21, 2012
Business Traveler
8.0
Great location, clean, and well appointed rooms.
No parking, very small rooms, almost antiseptic design, and no natural light.

Hotel Keen is a great boutique hotel for the business traveler. The basics are all covered extremely well - good beds, shower, desk, and clean. It is Euro style - very spare decor, bordering on spartan - felt a bit like a hospital. Rooms are very small, even for Palo Alto. Location. Once I parked my car, it is great because there are a hundred restaurants, bars and shops within walking distance. A valet would have been a great help. Three nights were enough - the walls began to close in after a while.
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Business Traveler
Lani from Honolulu, HI
May 1, 2012
Business Traveler
4.0
It was modern and clean.
Much too much for a small, noisy room.

Two stars, max.

Couple
Bob from Plymouth, MN
December 14, 2011
Couple
10.0
Stylish, clean, compact & efficient. Excellent accommodating staff. Great breakfast bar.
Difficult to find parking at night.
Couple
Hotel Guest from Houston, TX
October 12, 2011
Couple
10.0
Room nice, but small.

Excellent, trendy, modern boutique hotel. Excellent location in Downtown Palo Alto, walking distance to shops, restaurant, Stanford stadium, CalTrain depot.

Reviews of Hotel Keen
(1 - 10 of 10 reviews)
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