Hotel Istana Kuala Lumpur City Center

Hotel Istana Kuala Lumpur City Center

Hotel Istana Kuala Lumpur City Center Image
5 Star
Hotel Guest Rating: 8.7/10
73 Jalan Raja Chulan
Bukit Bintang, Kuala Lumpur 50200

Hotel Guest Rating for Hotel Istana Kuala Lumpur City Center in Kuala Lumpur

# 2 of 741 hotels in Kuala Lumpur
Based on 21 reviews from guests who stayed at the
Hotel Istana Kuala Lumpur City Center
Overall Quality Score
user rating 8.7.0
8.7
Hotel Cleanliness
user rating 8.7.0
8.7
Hotel Staff
user rating 9.1.0
9.1
Location of Hotel
user rating 9.5.0
9.5
Hotel Dining
user rating 8.5.0
8.5
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Hotel Guest Reviews of the Hotel Istana Kuala Lumpur City Center

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Verified Hotel Guest from Karachi, Pakistan
June 11, 2016
Couple
9.0

This guest did not leave comments about this hotel.

Group Traveler
Verified Hotel Guest from Kuantan, Malaysia
June 1, 2016
Group Traveler
9.0
good
no
Couple
Aaron from Buena Vista, CO
March 15, 2016
Couple
9.0
The staff were great! In fact, I requested for breakfast room service to be served as a surprise for my mom as it was her 70th birthday. They made it extra special and thereby made her stay and my view of the hotel outstanding!
Like others have reviewed, the rooms are showing their age. The hotel may soon be ready for a refurbishment putting it back to being a solid choice for a five star property. The pool also needs some updating. It's a nice design but needs updating.
Group Traveler
Guihua from Shenzhen, China
March 2, 2016
Group Traveler
9.0
location is amazing , and the hotel environment is very good
the room is a little old , beds are small for double rooms
Couple
Paul from Sydney, Australia
February 22, 2016
Couple
8.0
Big rooms, nice pool area, great location.
We booked a deluxe King suite and got downgraded to a suite with two single beds pushed together as they said they had run out. The hotel itself is a little dated...
Family Traveling with Young Children
Zhang from Qingdao, China
February 3, 2016
Family Traveling with Young Children
10.0
location
no
Family Traveling with Young Children
Kristina from Phuket, Thailand
January 10, 2016
Family Traveling with Young Children
10.0
Old but perfect for not expensive stay at the city center
Don't know
Couple
Shankar from San Antonio, TX
November 30, 2015
Couple
6.0
Location was great, within walking distance of the train and major attractions.
Mold in the bathrooms. It was disgusting but the staff said it's normal.
Solo Traveler
Adrian from Mesquite, TX
September 9, 2015
Solo Traveler
10.0
The cleanliness Of the room
Food and drinks are too expensive.
Group Traveler
Zohaib from Lahore, Pakistan
September 5, 2015
Group Traveler
8.0
Good location, morning staff really friendly
Night staff is rude.
Reviews of Hotel Istana Kuala Lumpur City Center
(1 - 10 of 16 reviews)
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