Hotel Istana Kuala Lumpur City Center

Hotel Istana Kuala Lumpur City Center

Hotel Istana Kuala Lumpur City Center Image
5 Star
Hotel Guest Rating: 8.6/10
73 Jalan Raja Chulan
Klcc, Kuala Lumpur 50200

Hotel Guest Rating for Hotel Istana Kuala Lumpur City Center in Kuala Lumpur

# 1 of 772 hotels in Kuala Lumpur
Based on 11 reviews from guests who stayed at the
Hotel Istana Kuala Lumpur City Center
Overall Quality Score
user rating 8.6.0
8.6
Hotel Cleanliness
user rating 8.8.0
8.8
Hotel Staff
user rating 9.4.0
9.4
Location of Hotel
user rating 9.6.0
9.6
Hotel Dining
user rating 8.5.0
8.5
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Hotel Guest Reviews of the Hotel Istana Kuala Lumpur City Center

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Group Traveler
Verified Hotel Guest from Toronto, Canada
April 8, 2015
Group Traveler
7.0
Great location. Short distance to Bukit Bintang and Pavillion. Staff are reasonably friendly.
Staff response to various inquiries yielded mixed results.
Verified Hotel Guest from Hoboken, NJ
March 17, 2015
10.0

This guest did not leave comments about this hotel.

Business Traveler
Christopher from Folsom, LA
March 16, 2015
Business Traveler
8.0
I liked the service and location and the price.
the room was nice but I expected a 5 star to be a bit better.
Couple
Jambunathan from Singapore, Singapore
February 24, 2015
Couple
7.0
Staff is good and courteous .... The Indian Restaurant is great for vegetarian travellers like us.
The room needs refurbishment and does not match the 5 star grading ... the bathroom walls are peeling out and the doors are cracking ... Just signs of furniture getting old and needs renewal.
Business Traveler
Verified Hotel Guest from Ames, IA
December 21, 2014
Business Traveler
9.0
The shower water pressure was exceptional. The breakfast was outstanding. The swimming pool was beautifully designed, very accommodating and with very few people.
the entry sequence was difficult for pedestrians and needs to be re-designed. Once inside the building, though, everything worked extremely well. The carpeting in the corridors to the hotel room floors was extremely worn and sometimes smelled moldy.

The hotel was clearly traditional and did not follow the latest fashions in hotel assemblage, a fact that I found very refreshing. Unfortunately the traditional lobby, which was very very large, had accumulated much undesirable decoration and an abundance of furniture which seemed inappropriate. It needs to be cleaned and brought back to its original state. The rooms were of a perfect size, spacious, generous, yet not ridiculously large. The bathroom was light, bright, large and exceptional, especially the shower. Service was immediate and impeccable. The staff was very friendly, though demur and sincere. Breakfast was an utter delight in this hotel. I have never had a better breakfast than at the Hotel Istana. ...read more

Solo Traveler
Verified Hotel Guest from San Francisco, CA
September 21, 2014
Solo Traveler
8.0
Charming old school hotel. Great location Very spacious room Beautiful large lobby Fantastic shower water flow Charming service
Toilets not flushing well Wifi weak Window glass filthy No exercise room

Charming old style hotel, showing its age a bit but still good value

Shirley from Rabbit Lake, Canada
December 8, 2013
10.0
The staff were curteous and friendly, the central location.
The elavators were extremely slow
Solo Traveler
Verified Hotel Guest from Ottawa, Canada
December 1, 2013
Solo Traveler
9.0
Closeness to, Bukit Bitang, to Raja Chulan Monorail station. Very professional staff.
It was very nice some 6-5 years ago. It looks like shower in the room is no longer as good as it was. But Istana remains a pearl.

A place to for in KL

Business Traveler
Hadi from Buffalo, NY
September 11, 2012
Business Traveler
10.0
The internet was not working and there was no WiFi in the hotel.

The hotel 5 star and
I will stay again in Istana hotel, but
I wish to see an WiFi internet in the hotel and more movie channels in TV.

Couple
Terry from Chicago, IL
April 17, 2012
Couple
7.0
Lobby, bar, restaurant value.
Arrived 4:00 pm, waited 1 hour for a room to be prepared; Trouble with Internet; iron didn't work; no ironing board; no alcohol served in dining area.
Reviews of Hotel Istana Kuala Lumpur City Center
(1 - 10 of 10 reviews)
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