Hotel Istana Kuala Lumpur City Center

Hotel Istana Kuala Lumpur City Center

Hotel Istana Kuala Lumpur City Center Image
5 Star
Hotel Guest Rating: 8.7/10
73 Jalan Raja Chulan
Bukit Bintang, Kuala Lumpur 50200

Hotel Guest Rating for Hotel Istana Kuala Lumpur City Center in Kuala Lumpur

# 2 of 741 hotels in Kuala Lumpur
Based on 16 reviews from guests who stayed at the
Hotel Istana Kuala Lumpur City Center
Overall Quality Score
user rating 8.7.0
8.7
Hotel Cleanliness
user rating 8.6.0
8.6
Hotel Staff
user rating 9.3.0
9.3
Location of Hotel
user rating 9.5.0
9.5
Hotel Dining
user rating 8.5.0
8.5
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Hotel Guest Reviews of the Hotel Istana Kuala Lumpur City Center

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Young Children
Zhang from Qingdao, China
February 3, 2016
Family Traveling with Young Children
10.0
location
no
Family Traveling with Young Children
Kristina from Phuket, Thailand
January 10, 2016
Family Traveling with Young Children
10.0
Old but perfect for not expensive stay at the city center
Don't know
Couple
Shankar from San Antonio, TX
November 30, 2015
Couple
6.0
Location was great, within walking distance of the train and major attractions.
Mold in the bathrooms. It was disgusting but the staff said it's normal.
Solo Traveler
Adrian from Mesquite, TX
September 9, 2015
Solo Traveler
10.0
The cleanliness Of the room
Food and drinks are too expensive.
Group Traveler
Zohaib from Lahore, Pakistan
September 5, 2015
Group Traveler
8.0
Good location, morning staff really friendly
Night staff is rude.
Group Traveler
Verified Hotel Guest from Toronto, Canada
April 8, 2015
Group Traveler
7.0
Great location. Short distance to Bukit Bintang and Pavillion. Staff are reasonably friendly.
Staff response to various inquiries yielded mixed results.
Verified Hotel Guest from Hoboken, NJ
March 17, 2015
10.0

This guest did not leave comments about this hotel.

Business Traveler
Christopher from Folsom, LA
March 16, 2015
Business Traveler
8.0
I liked the service and location and the price.
the room was nice but I expected a 5 star to be a bit better.
Couple
Jambunathan from Singapore, Singapore
February 24, 2015
Couple
7.0
Staff is good and courteous .... The Indian Restaurant is great for vegetarian travellers like us.
The room needs refurbishment and does not match the 5 star grading ... the bathroom walls are peeling out and the doors are cracking ... Just signs of furniture getting old and needs renewal.
Business Traveler
Verified Hotel Guest from Ames, IA
December 21, 2014
Business Traveler
9.0
The shower water pressure was exceptional. The breakfast was outstanding. The swimming pool was beautifully designed, very accommodating and with very few people.
the entry sequence was difficult for pedestrians and needs to be re-designed. Once inside the building, though, everything worked extremely well. The carpeting in the corridors to the hotel room floors was extremely worn and sometimes smelled moldy.

The hotel was clearly traditional and did not follow the latest fashions in hotel assemblage, a fact that I found very refreshing. Unfortunately the traditional lobby, which was very very large, had accumulated much undesirable decoration and an abundance of furniture which seemed inappropriate. It needs to be cleaned and brought back to its original state. The rooms were of a perfect size, spacious, generous, yet not ridiculously large. The bathroom was light, bright, large and exceptional, especially the shower. Service was immediate and impeccable. The staff was very friendly, though demur and sincere. Breakfast was an utter delight in this hotel. I have never had a better breakfast than at the Hotel Istana. ...read more

Reviews of Hotel Istana Kuala Lumpur City Center
(1 - 10 of 11 reviews)
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