Hilton Grand Vacations on the Las Vegas Strip

Good location and well maintained facility.

none

Good location and confortable

There’s no breakfast

Convenient location and nice amenities

Rude front desk, I specifically requested higher floors and strip view. The lady LIED and said none available do she put us on 9th floor no view and on the right side bedroom. I do not like the right side I prefer the LEFT SIDE & floors 19 and above. I say she LIED because the first thing she said to me was “we are not full this Thanksgiving week” so she should have been able to accommodate and especially since I’m a regular tenant!!!

Clean and good location

Great location, fantastic facilities. Clean, modern affordable. Best hotel I have stayed in for a very long time

Nothing

Very nice hotel. Staff weren’t helpful, great pool and comfortable rooms. They gave us $100 visa gift card for taking time to learn about their point system

Was a bit far from main areas

The room was quite spacious, bed, matrass and pillows were comfortable.

Poor internet connection and no help from the customer service. No water for 1 day and no reimbursement received. Clients service is very poor, not able to explain things properly..no understanding of where to take breakfast, how it works etc.. we had to discover everything on our own. The food quality is not great and very expensive.

I love how easy it is to get to, the parking is great very accessible with lots of parking. We absolutely love the pool spent most of our time there and the bar service was exceptional and very kind.

Some rooms are more updated than others. The last time we stayed we were able to stay in a more updated room. This one was OK but definitely need some update updates

Rooms are spacious, comfy and well equipped. We had a three bedroom suite that was perfect for our needs.

Having a full service restaurant on premises would be helpful.

Standard king room (called a suite, wet bar and a few items like dishes, glasses along with the fridge/microwave). Room was quiet, bed comfortable. Got lucky at check-in, got there just before a long line formed. From walking through some other properties long check-in lines seem to be the rule in Vegas. Pool area was nice but like EVERYWHERE in this town there was loud, annoying music blaring, I couldn't sit there more than 15 minutes. Didn't use it but a nice pool bar there as well. Maybe I'm old but I don't get the need to have that very loud music inside and out all over the Strip. Nice convenience store in house, small lobby bar. Did not pay for the "breakfast", sounded like it was not a good value. Drove a few minutes away to EGGcellent, very good breakfast spot in a strip mall, away from the madness. Parking was ample, I left my truck in the outside lot, closer walk than the multi-level garage. Bus stop right in front of property, the Deuce route will take you the couple miles to the main Strip sensory overload if that's what you're here for...and cheap. Uber/Lyft will also work.

Bombarded with texts from the hotel upon check-in. "How was the check-in process?" "What can we do to help?" "Will you need housekeeping tomorrow?". To their credit, as soon as I texted back to please stop they did. Lowering the music volume and maybe switching up the content a bit sure would please a lot of the older clientele.