Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of EUR 100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. If you have made an advance purchase booking, please be advised that you will receive a payment link to complete the purchase within 24 hours of making the booking. Failure to complete payment may result in cancellation of your booking. Private parking is possible on site at Lapps Quay Public Car Park (public car park located beneath the hotel) at a specially reduced rate for residents until 12:00 on your day of departure. The hotel reserves the right to preauthorize your card prior to arrival. If the card is declined, the hotel reserves the right to request cancellation on the day of booking or on arrival. Failure to present a valid credit card in your own name will result in accommodations not being offered. Breakfast for children up to 12 years of age can be added at EUR 5 per night.