Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please note that access to the wellness center and gym, and use of the hotel's sun beds and beach umbrellas in the private beach area, all have an extra cost. Please note that guests must present a valid ID on arrival. When booking half-board and full-board rates, please note that drinks are not included. Free WiFi is available. The property cannot guarantee bandwidth or the connection of all devices. The link offered is only for internet navigation, checking emails by web browser or mobile apps with low data consumption. The property therefore cannot guarantee total coverage in all areas of the property, as some areas may have poor signal reception due to the structure of the building. The hotel has air conditioning during the summer months. Hotel Servigroup Papa Luna considers people 13 years of age or older to be adults. Mandatory to specify the number of people in the rooms. There is a charge for children between 2-12 years old.