Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform InTown Suites Extended Stay Newport News VA - I-64 of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Please note, office hours vary by location. Guests who are scheduled to arrive after 7:00 pm, or on a Sunday, should contact the property directly to arrange for check-in. For guests arriving after the office closes, reservations will be processed prior to arrival, and room keys and paperwork will be left with the property's Courtesy Officer. Contact information for the Courtesy Officer is clearly posted on the property office door.